customers' assisting them with their inquiries and providing guidance on our streaming platforms. Your passion for media and entertainment' combined with your excellent interpersonal skills' will help create an exceptional userexperience.
If you are fluent...
answers to queries' beyond simply returning links' thereby enhancing the overall userexperience. Although the project centers around using LLMs' the ideal candidate should have a strong focus and interest in system engineering.
The work will require...
e
• mail, and chat
• Only B2B (business to business) communication
• Deliver outstanding client service
• Achieve great customer experience and satisfaction
• Identify and understand user needs As a candidate, you do not need to have experience in a similar...
customer's requests.
• Contributes to improving the process.
When dealing with complaints and escalations:
• Proactively addresses any potential user issues.
• Continuously provides data to the Process Manager and the Head of Department' to the contact person...
ownership of user problems and being proactive when dealing with user issues.
• Documenting customer inquiries and issues in Salesforce.
• Gathering information from customers and systems to investigate issues with the help of next-level support.
• Working...
network' meeting rooms' user accesses
• Support on-site and remote employees
• Security: Sophos firewall and antivirus
• Design and build IT solutions
• Solve complex IT technical issues
• IT Support during internal and external on-site events
• Managing...
customers in Italian
• Requires a minimum of 2 years' experience in a customer service environment.
Preferred Qualifications:
• Experienced working for live-streaming / user-generated content platforms is a plus.
• Works comfortably with Microsoft Word...
Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. Are you fluent in Serbian and looking to make your next career move abroad? If your answer is YES - join the leader in the CX (Customer Experience...
research through its scientific user lab' which is available to domestic and international researchers in academia' industry' and the business sector. The centre is operated by ETH Zurich and has offices in Lugano (headquarters) and Zurich.
Project...
bakeca.it -
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