and Polybuzz growing rapidly.
We’re looking for a Global Growth Manager to drive the strategy, experimentation, and execution behind our next wave of global AI products. You will play a key role in shaping user acquisition, retention, monetization, and product...
the development of analytical models and automated solutions that drive efficiency and data-informed decision-making. This internship offers the opportunity to gain hands-on experience in data analysis.
Activities
• Analysis of business processes...
e di configurazione con rapidità ed efficacia.
• Identificare problematiche ricorrenti, analizzare pattern di utilizzo e mappare il customer journey per proporre miglioramenti alla UserExperience.
• Utilizzare strumenti AI (ChatGPT, Claude, automazioni...
technical support teams to ensure timely issue resolution.
• Gather customer feedback to help improve service quality and userexperience.
Requirements
• Fluency in Italian and English' both written and spoken.
• Previous experience in customer service...
A challenging career path in a rapidly growing company with modern vision and talented teams.
• A competitive salary (and benefits) that values people skills and experience.
• A young and inspiring work environment that encourages diversity and cultural exchange...
Youll Do
• Provide empathetic and accurate customer support
• Investigate account issues and content reports
• Advocate for community safety and product understanding
• Use data insights to enhance the userexperience
• Fluency in Italian and English...
di scrivere codice pulito, efficiente e ben strutturato.
• Familiarità con i concetti di design responsivo e userexperience.
• Capacità di lavorare in un team collaborativo, comunicare in modo chiaro ed esprimere le proprie idee
• Conoscenza di librerie...
attitude and experience' to be authoritative and convincing in business discussion with clients - Fluency in German and English It would be a real bonus if you have - Expertise in SaaS-specific challenges such as user onboarding' retention strategies...
Write user manuals and contribute to documentation
• Troubleshoot issues and identify root causes
Who we are looking for
• 3+ years of experience in software testing and QA
• Strong understanding of SDLC and testing methodologies
• Experience testing...
and translate them into SAP SD solutions.
• Develop functional specifications for custom developments, reports, and interfaces.
• Conduct system testing (unit, integration, and user acceptance) and provide training to end-users.
• Provide post-implementation...
and TypeScript' ensuring smooth integration with backend services and delivering an exceptional userexperience - Cross-Functional Collaboration: Partner closely with Agile teams and product owners to gather requirements' translate business needs into technical...
and services via phone' email' and chat in Italian.
• Provide accurate information on product features' specifications' and user troubleshooting.
• Assist customers with technical issues' helping them to resolve their problems efficiently.
• Document customer...
maximizing the use of native SAP S/4HANA functionalities
• Ensure alignment between local processes and the Group's target operating model
• Participate in defining data architecture and the consolidated reporting model
• Support testing' user training...
qualit e pieno allineamento con gli obiettivi del cliente e le priorit del progetto. - Contribuire alla definizione della customer experience' sviluppando concept e linee guida che si traducano in interfacce ed interazioni significative per l'utente...
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