management system (CRM tool)
• Preparation of weekly reports to upper level (call center manager) Professional and Personal Competences
• Successfully completed commercial training with a focus on customer service or a comparable qualification
• Several years...
the brands of the future in tech' finance' travel' fashion' healthcare' and more. Career growth and personal development We'll give you all the training' cutting-edge technologies' and the continuing support you'll need to succeed.
At Concentrix...
customer service at all times. Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general...
key focus
• Achievement against service targets
• Ensuring strong levels of team knowledge and understanding to enable effective call handling at first point of call (team training and coaching)
• Agent development and progression
• Levels of team...
all the training' cutting-edge technologies' and the continuing support you'll need to succeed. At Concentrix' there's a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within!
That's why we offer...
all times. Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary...
excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development We'll give you all the training' cutting-edge technologies' and the continuing support you'll need to succeed.
At Concentrix...
related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development We'll give you all the training' cutting-edge technologies' and the continuing support you'll need to...
responsibilities would involve being familiar with our different solutions (Kaisa will provide training and support learning for specific tools or programming languages that could be required). Our Support Team Our growing multi-skilled' multi-language support team...
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Training Development Manager in Provincia di Pordenone
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