Il Candidato, in affiancamento al Manager, sarà coinvolto attivamente nei processi relativi alle aree:
• Recruiting
• Training
• Development
Farti crescere in un team che ama il proprio lavoro e che si riconosce nel comune obiettivo di offrire...
Key job responsibilities
1. Manage and optimize workforce planning and scheduling for customer service teams
2. Forecast business demands through data analysis and develop staffing strategies
3. Design and implement training and development programs...
be part of our team of game-changers who are powering the brands of the future in tech' finance' travel' fashion' healthcare' and more. Career growth and personal development We'll give you all the training' cutting-edge technologies' and the...
you will be part of our team of game-changers who are powering the brands of the future in tech' finance' travel' fashion' healthcare' and more. Career growth and personal development We'll give you all the training' cutting-edge technologies' and the...
Establish and oversee the customer's adoption' training' and development of best practices to continually drive incremental value and return on the customer's investment - Understand and assess customer requirements' level of adoption of the service...
and roadside assistance is preferred. - Previous experience working in a contact center or managing mail is preferred. What we offer - Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses' hotel accommodation...
reconciliations and provide accurate data in daily operational updates (DDS). - Customer Satisfaction: Maintain excellent Customer Satisfaction Scores (CSAT) through efficient' accurate' and professional customer service interactions. - Training and Development...
Action plans taken to mitigate any potential delay, - he/she is responsible for collecting requests and comments from different departments and be always UpToDate on arrival flows. - Support the Global Operations Planning Coordinator &, Manager...
containerization (Docker'Kubernetes)' and Infrastructure as Code (Terraform'CloudFormation) - Experience in managing complex enterprise architecturesand large-scale system integrations - Good understanding of microservices and Openshift Container platforms...