Qualifications & Experience
• Secondary education required or a degree or professional qualification in Tourism, Hospitality, Events Management.
• Previous experience within a Destination Management Company (DMC), event agency, hospitality organization, or...
expectations.
Adhere to safety standards, procedures, and guest experience management tools.
Requirements: Education in Tourism, Social Sciences, PR, or a related field.
Excellent command of English and the local language; a third language is a plus.
At least...
candidates with different educational backgrounds.
• A Master’s degree in Hospitality & Tourism, Business Administration, or Strategic Management is a strong plus; other relevant specializations will also be considered.
• At least 2 years of experience...
Manage guest requests via telephone and personalize their experiences.
• Offer tailored services and apply upselling techniques.
• Handle customer incidents and adhere to departmental standards.
• Utilize management tools and follow improvement...
Prioritization of projects based on the strategy defined by the VP Development according to the strategic expansion plan;
• According to the negotiation policy established for each project: (i) direct management of negotiations with the owners, until their...
front of house equipment and property management systems.
Exceed expectations revealing:
• A unique personality and a true passion for hospitality.
• Experience in the role.
• Familiarity with Opera PMS for efficient operations.
• Excellent...
University degree, preferably Tourism or Hospitality, Marketing or similar.
LANGUAGES: Local language (depending on the geographical location of the property) and advanced English. A third language would be an asset.
SPECIFIC KNOWLEDGE:
• Knowledge of...
announcements for Guests, including safety announcements during drills or real situations (live or pre-recorded format).
Management of Complaints and Problem Solving
• Provide translation services for medical emergencies, illnesses, or medical disembarkation...
management systems.
Exceed expectations revealing:
• A unique personality and a true passion for hospitality.
• Familiarity with Opera PMS for efficient operations.
• 3+ years’ experience in 4 or 5-star hotels as a Night Auditor or Secretary Shift...
restocking, inventory management and handling deliveries
• Use POS systems efficiently to ensure accurate transactions and application of promotions
• Proactively manage guest feedback, ensuring fast and effective resolution
• Collaborate with the team to...
and arrange bespoke experiences for guests Qualifications* Job Qualifications*
• - Bachelor's degree in Hospitality Management or related field
• Fluency in French, Italian, or Arabic, with excellent English communication skills (written and verbal)
• Minimum...
Qualifications & Experience
Secondary education required or a degree or professional qualification in Tourism, Hospitality, Events Management.
Previous experience within a Destination Management Company (DMC), event agency, hospitality organization, or tourism...
management;
• Mobilità e trasporti;
• Welfare aziendale;
• Servizi HR e Agenzie per il Lavoro;
• Servizi consulenziali B2B.
Non è indispensabile la provenienza dal settore della mobilità; saranno invece particolarmente apprezzate la capacità...
providing information about resort facilities and local attractions - Manage room reservations, bookings, and amendments efficiently using the Opera property management system - Coordinate with other departments to ensure seamless guest experiences...
equipment and property management systems.
Exceed expectations revealing:
• A unique personality and a true passion for hospitality.
• Experience in the role.
• Familiarity with Opera PMS for efficient operations.
• Excellent communication skills...