responsible for ensuring the efficient support operation and robust infrastructure of retail locations. This means leading a team of support analysts' managing vendor relationships' and overseeing the technical infrastructure and support processes.
- Lead the...
technology' we strive to deliver high-quality solutions to our clients globally. In this frame' the company is seeking a dynamic Proposal Manager to join its Proposal team part of the Commercial Division and work with a passionate' detail-oriented...
experience in service improvement and automation Additional Information We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of...
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers' we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments...
necessary. Strategy &, Process Improvement: - You develop' implement' and refine quality management processes for customer service. - You support the set-up and optimization of a new quality management software' utilizing it to monitor' assess and improve...
Issue Resolution and Escalation: Troubleshoot and resolve customer issues efficiently' escalating complex cases to the CS Operations Manager when required. - Audit Support and Compliance: Provide support for daily' monthly' and yearly audit checks (e.g...
or enhancements to existing cyber security solutions' to improve overall enterprise security
• Manage and support in major Cyber Security Incidents
• Support in on-call rotation
• Act as a technical Lead role model in the team on driving initiatives...
rapport and assess needs. Understand prospects’ pain points, gather technical requirements, correlate business needs to available Cloud solutions (solution-selling) and build value for next steps in the sales process Update and maintain prospect...
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