Job Scope
To provide technicalsupport and delivery in all areas of network technology including switches, routers, wireless, SD-WAN, firewalls, and related security.
Key Duties and Responsibilities
• Responsible for implementation, support...
Job Title:
• Technical Customer Support with Italian
• work from Katowice Job Description Responsibilities:
• Customer support (pre-sales and post-sales) for security cameras and system users via calls and chats
• Handling reports regarding the...
review and update software specifications and software designs derived from user requirements in collaboration with multi-disciplinary project teams.
3. Create and maintain technical documentation related to the software and firmware under development or...
experiences and perspectives to join our team and contribute to our shared success. Are you all in? Don't be shy' apply! Job Description The Customer Support Associate will provide a professional and effective service to Swissquote customers' dealing with...
SUMMARY:
The Sales Engineer will report to the Sales Director and will be responsible for developing and consolidating the company's presence in the area of expertise; the resource will also be responsible for offering technical-sales support for the...
supporto alla rete di vendita di competenza (filiali e venditori esterni) in tutte le fasi del processo di vendita:
consulenza in fase di progettazione e preventivazione; supporto tecnico alla negoziazione; analisi e sviluppo specifiche tecniche...
About the Role As a Customer Solutions Engineer in our Support team' you will work closely with customers and colleagues to solve advanced issues and requests that require technical expertise. We are specifically looking for someone with experience...
of software technology! What we are looking for: To support us on our mission' we are looking for a talented and highly ambitious Customer Support Associate. In this role you are responsible for providing quick and competent technical assistance for...
troubleshooting documentation.
• Act as an internal escalation route for all Tier 1 support issues.
• Collaborating with technical teams to help with support escalations.
• Follow best practice incident management processes to meet your monthly goals (Response...
Do you want to live a rewarding career' on behalf of the world's most exciting brands? Join our client's multicultural team and make a real impact on our client's business every day. We are looking for a TechnicalSupport Advisor to provide great...
or exceed performance targets.
• Technical Aptitude
• Ability to navigate through computer programs with ease.
• Judgment and Decision-making
• Ability to exercise sound judgment in decision-making' consistently aligning actions with established...
experience.
• Soft Skills advanced Active Listening and Engagement
• Understand basic technicalsupport
• Ability to walk customers through basic troubleshooting steps Required skills
• Fluent in Italian
• Working proficiency in English
• Excellent...
correct solution for their requirements, - Log customer details and problem description in our CRM tool. Escalate cases to the technicalsupport engineers for advanced troubleshooting and resolution, - Take full ownership of all customers issues until...
chat regarding their inquiries in Italian
• Provide technicalsupport and troubleshooting for hardware (e.g.' card readers) and software issues.
• Guide customers through the setup and usage of mPOS systems.
• Provide accurate and real-time answers to...
assisting users with Pre
• Sales' General Inquiries' and technicalsupport issues via multiple channels (as assigned)
• Respond appropriately or escalate customers to higher tiers of support as defined and documented
• Collaborate with other technicians to...
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