Development opportunities: You will start with a job-specific onboarding program and will be supported by us through technical and soft skills development programs - Work-life balance: We support you in managing your professional and personal life through...
exceptional technicalsupport and guidance on our products and services. Your expertise in troubleshooting and your ability to communicate clearly will be pivotal in enhancing the customer experience. If you're enthusiastic about technology and possess a knack...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
managing and monitoring the network infrastructure as well as employees' devices. The selected candidate will also collaborate with the worldwide IT first and second level support to ensure the continuity of services and solve technical complex issues...
We are growing fast' meaning that our customer service department will face strong new challenges to support business growth and will need to integrate new talents into his team ! What will you be doing? - Attend live chats and reach customers on the...
you will be part of a dynamic team of Technical Business Analyst located in Zurich' Bioggio' Luxemburg and Manila. We are the experts in Avaloq for Treasury solutions. We take care of all aspects related to these areas in our Avaloq Core Platform...
and targets. You will respond timely and effectively to our Clients and Distributors (Members) queries via all channels of communication and assure proper data maintenance. You will supporttechnical and ad hoc project roll-outs' including requirements...
ourselves on the highest level of customer support in the market. Last year our customer support team interacted in over 100.000 different conversations with different customers, keeping them satisfied is no small task' but if you feel up to it' we want to...
with advanced English skills and a background in sales' customer service' or technicalsupport' we want to hear from you! Your Main Responsibilities: - Monitor agent calls to ensure the achievement of KPIs' redirecting agents to maximize their...
speaking customers' providing assistance with product inquiries' order management' and troubleshooting technical issues. Your fluency in Italian and your dedication to customer satisfaction will help create positive client interactions and foster strong...
sector via phone' email' and chat.
• Assist clients with inquiries regarding automotive products' services' and technicalsupport in a timely manner.
• Troubleshoot issues and provide solutions to enhance customer satisfaction.
• Maintain detailed records...
activities
• Identification and representation of the possible solutions
• Support Development teams on the functional design of the solution and validate it defining and executing testing procedures
• Support issue resolution and decision making related to...
through phone and/or chat regarding their inquiries
• Provide account and application support to viewers namely concerning software functionality
• Provide technicalsupport and troubleshooting of system configurations and network settings
• Provide...
Support the proper formalization of the activities' their planning to reach the benefits expected in time and the related documentation' supporting Finance and Data Governance in its production. - Supporting activities related to Maintenance planning...
customer service. You will be essential in assisting our Italian-speaking customers' providing them with the knowledge and support they need regarding our premium coffee appliances. Your Responsibilities - Provide outstanding customer support to Italian...
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