Logging service calls and emails in the customer CRM system; • Escalating user and support service requests when necessary to ensure timely resolution, identifying and employing measures to prevent recurrence of incidents.
• Producing Technical...
support.
• Understands the basic technical terminology (operating systems' browsers' routers' modems' etc),
• Experience with Salesforce or other help desk ticketing platforms is preferred.
• Experience using MS Office.
• Problem-solving and critical...
Process Engineer (Replacement for maternity leave)
Join Euroapi Italy team as a Process Engineer (replacement for maternity leave); you will make a key contribution in our Production Unit.
Your Responsibilities
• Collaborate with the Technical...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
Join Euroapi Italy team as a Process Engineer; you will make a key contribution in our Production Unit.
Your Responsibilities
You will:
1. Collaborate with the Technical Services department in the realization of the investment projects of the...
inbound customer requests' documenting relevant case information - Assure excellent customer satisfaction by assisting users with Pre-Sales' General Inquiries' and technicalsupport issues via multiple channels (as assigned) - Respond appropriately or...
easy access to critical supplies, and technical assistance.
THE ROLE
To support the lab’s logistics operations and contribute to its mission of driving innovation in humanitarian preparedness and response and supply chain management. The position...
Educate customers about the features and benefits of smart home products to enhance user experience. - Collaborate with the technicalsupport team to escalate and resolve complex issues as needed. - Monitor customer feedback and suggest improvements to...
access to critical supplies, and technical assistance. The position holder will work under the supervision of the UNHRD Brindisi Head of Administration and will support the facility management associate and head of Administration in managing the...
customers on the features and functionalities of the service to enhance their experience. - Document user interactions' feedback' and issues reported using CRM tools for continuous improvement. - Collaborate with other departments' such as technicalsupport...
access to critical supplies, and technical assistance. The position holder will work under the supervision of the UNHRD Brindisi Head of Management Services.
THE ROLE
To support the head of Management Services in managing travel within the Brindisi hub...
speaking clients in relation to IT software products. - Provide comprehensive support and assistance to clients' addressing technical inquiries and troubleshooting issues promptly. - Ensure a delightful customer experience by maintaining an empathetic...
through phone and/or chat regarding their inquiries
• Provide account and application support to viewers namely concerning software functionality
• Provide technicalsupport and troubleshooting of system configurations and network settings
• Provide...
online streaming service. In this role' you will play a crucial part in enhancing the customer experience by providing exceptional support to our Italian-speaking clientele. This position offers the opportunity to work in a dynamic and fast-paced industry...
speaking clients via phone' email' and live chat. - Assist customers in identifying their needs and offering solutions related to high-end coffee machines. - Handle product inquiries' technicalsupport' and troubleshooting with professionalism and accuracy...
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Technical Support in Provincia di Brindisi
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