in Italian skills (comprehension' written and spoken),
• Strong skills in English language.
• Ability to clearly understand and comprehend information captured in client's emails.
• Customer Service experience' as well as customer retention and technical...
and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. About the teamAmazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party...
with advanced English skills and a background in sales' customer service' or technicalsupport' we want to hear from you! Your Main Responsibilities: - Monitor agent calls to ensure the achievement of KPIs' redirecting agents to maximize their...
The Gritti Palace a Luxury Collection Hotel Venice-Venezia
communication skills in English and Italian (both writing and speaking)
Previous Reservations/Front Office experience is a big plus
Understanding of rooms operations and luxury hospitality
Ideally, technical knowledge of Opera
A warm, people-oriented demeanor...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
The Gritti Palace a Luxury Collection Hotel Venice-Venezia
guests.
• Assist management in training, scheduling, and motivating team to reach common goals.
• Follow all company and safety and security policies and procedures
• Maintain confidentiality of proprietary information; protect company assets.
• Support...
through phone and/or chat regarding their inquiries
• Provide account and application support to viewers namely concerning software functionality
• Provide technicalsupport and troubleshooting of system configurations and network settings
• Provide...
What we’re looking for
• Excellent communication skills in English and Italian (both writing and speaking)
• Previous Reservations/Front Office experience is a big plus
• Understanding of rooms operations and luxury hospitality
• Ideally, technical...
speaking clients in relation to IT software products. - Provide comprehensive support and assistance to clients' addressing technical inquiries and troubleshooting issues promptly. - Ensure a delightful customer experience by maintaining an empathetic...
guests.
• Assist management in training, scheduling, and motivating team to reach common goals.
• Follow all company and safety and security policies and procedures
• Maintain confidentiality of proprietary information; protect company assets.
• Support...
internal teams to enhance customer support processes and address recurring issues. Requirements - Fluency in Italian and English' both written and spoken. - Proven experience in customer service or a related field' with a focus on online platforms.
- Strong...
customers on the features and functionalities of the service to enhance their experience. - Document user interactions' feedback' and issues reported using CRM tools for continuous improvement. - Collaborate with other departments' such as technicalsupport...
inbound customer requests' documenting relevant case information - Assure excellent customer satisfaction by assisting users with Pre-Sales' General Inquiries' and technicalsupport issues via multiple channels (as assigned) - Respond appropriately or...
The Gritti Palace a Luxury Collection Hotel Venice-Venezia
communication skills in English and Italian (both writing and speaking) Previous Reservations/Front Office experience is a big plus Understanding of rooms operations and luxury hospitality Ideally, technical knowledge of Opera A warm, people-oriented demeanor...
Business Trip to meet team members for training purposes Qualifications What your impact will be - Data extraction' analysis and reporting' in order to drive performance insights and support business decisions - Identify' analyse' and interpret trends or...
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