Technical Services is a globally recognised technical knowledge centre within Wärtsilä. Our primary mission is to offer comprehensive technicalsupport to both internal and external stakeholders throughout the lifecycle of Wärtsilä's products...
Talents First - Executive Search & Selection-Trieste
centralized technicalsupport for pre-sales, in-sales, and after-sales operations.
• Lead cross-border teams based in Italy, Germany, and the UK.
4. P&L and Business Accountability
• Full ownership of the P&L for Solar and Storage business lines.
• Drive...
and maintenance manuals.
• Provide code resolution and obsolescence management support.
Requirements for the position
• M.Sc or B.Sc in Electrical, Controls or Automation Engineering.
• Previous experience in technical troubleshooting.
• Proficiency in English...
Provide technicalsupport to platform users.
• Update existing content based on feedback and company developments.
Collaboration and Communication:
• Collaborate with trainers in the content creation.
• Communicate effectively with employees to promote...
candidates to discover and create, through collaboration, cutting edge solutions to tough problems.
Job Summary
The Field Application Specialist works within the TechnicalSupport Organization in collaboration with all other functions of the company to...
knowledge and service skills Requirements
• Fluency in Italian and English' both written and verbal
• Previous experience in customer support' preferably in the technology or home entertainment sector
• Excellent communication and interpersonal skills...
incumbent will provide administrative and support services in procurement, IT, processing transactions, controlling and maintaining accounts and databases, and preparing routine reports, correspondence, and technical and administrative documentation...
will be an integral part of the TechnicalSupport Ship Structures Specialised Ships Team. In this role, you will collaborate with a team of engineers, providing technical expertise to both internal and external clients within the marine industry...
in local language and English, written and verbal.
Additional tasks for Level 2 IT Engineers will also include:
• Working with VIP.
• To communicate clearly technical issues in easy-to-understand terms.
• Responsability to mentor less experienced...
and suggest improvements.
• Gather customer feedback to continuously improve the service and support experience.
• Stay updated with the latest product developments to ensure accurate communication with clients.
Requirements
• Fluency in Italian and English...
that IT systems work without interruption and provide technicalsupport to end-users during the opening hours of the terminal and be available for night/holiday support when required.
Education & Experience:
Bachelor’s degree in computer science...
subscriptions' and content recommendations.
• Resolve technical issues and guide customers step-by-step through processes.
• Document customer interactions and feedback to improve service quality.
• Collaborate with technicalsupport teams to facilitate prompt...
TechnicalSupport Office (TSO) provides a world-wide, plan approval service to shipbuilders, ship owners and manufacturers.
The purpose of this role is to appraisal marine electrical and control design aspects in accordance with the applicable...
about new developments and updates in our product offerings to provide accurate information to clients. Requirements - Fluent in Italian and English' with strong verbal and written communication skills. - Prior experience in a customer support role...
inquiries about service' payment and technical requirements' providing accurate information and following set process' via email and phone. Requirements - Italian: C2 level and advanced English - Excellent communication and inter-personal skills both written...