email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
On behalf of our client' we are looking for an enthusiastic' Italian-speaking individual to join their Customer Support team and assist customers with technical issues. You don't need to be an IT expert-if you have great communication skills...
and will help foster a prosperous relationship with both customers! Please note we can only consider candidates who are able to speak and write Italian and English. In this role' you will: Report to the Customer Support Supervisor' our Customer Support...
correct solution for their requirements, - Log customer details and problem description in our CRM tool. Escalate cases to the technicalsupport engineers for advanced troubleshooting and resolution, - Take full ownership of all customers issues until...
and systems
• Revise' update' refactor and debug code
• Improvement existent Software
• Develop documentation throughout the secure software development life cycle (SSDLC)
• Serve as an expert on applications and provide technicalsupport Requirements...
Your tasks - Collaborate in managing new projects across various company processes' focusing on quality' timelines' and cost efficiency. - Support product industrialization' promoting standardization and error-proof solutions for optimal outcomes...
and programming to meet business requirements.
• Fast Prototyping: Use rapid prototyping to supporttechnical reviews and contribute to sprint planning.
Your profile
• Bachelor degree in engineer sciences (Master welcome).
• Experience in software programming for...
with technical architects and developers on technical design and development.
• Excellent written and oral communications in English.
• Experience of SAP FI (GL' AR' AP' AA' TR)' SAP CO' SAP PS.
• Knowledge of SAP SD' MM modules.
• Knowledge of S4 HANA...
support the team in:
• Support on reporting and analysis for Office Services and Facilities management tools
• Handling and maintain technical documents repository tools for Office Services and Facilities
• Take part in projects for internal office layout...
be in touch with developers and support team on technical bug resolution. He/She has a strong familiarity with merchandising tools. The eCom product data specialist is also a key player in the eCommerce re-platforming and merchandising software...
the worldwide IT first and second level support to ensure the continuity of services and solve technical issues. Key Responsibilities - Provide 1st level response to technical software and hardware incidents for all Board Group users' to agreed service...
the Data Analytics team within the Technology department.
Level
• Professional (working in teams or individually on projects' with emphasis on technical/discipline knowledge rather than managing people) Location
• Chiasso Contract
• Permanent...
Ensure high
• quality code and performance
• Work on technical innovation and continuous improvement
• Knowledge sharing and support other team members in an AGILE and international environment Qualifications and Skills
• Bachelor's/Master's degree...
applications and systems
• Revise' update' refactor and debug code' improvement of existent software
• Develop documentation throughout the secure software development life cycle (SSDLC)
• Serve as an expert on applications and provide technicalsupport...
service needs for communication to service and technical departments.
Your responsibilities:
• First point of contact for Customers (via mail and phone)
• Order entry' managing and monitoring all orders for customers
• Providing high level of customer...
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