with advanced English skills and a background in sales' customer service' or technicalsupport' we want to hear from you! Your Main Responsibilities: - Monitor agent calls to ensure the achievement of KPIs' redirecting agents to maximize their...
system uptime and reliability.
• Maintain up-to-date and consistent project documentation to support seamless operations.
• Contribute actively to the IT/OT infrastructure technical change management process.
• Operate with a critical and proactive...
Development opportunities: You will start with a job-specific onboarding program and will be supported by us through technical and soft skills development programs - Work-life balance: We support you in managing your professional and personal life through...
We are looking for IT System Engineers for our operational office in Siena to join a consultancy team within the pharmaceutical industry, specifically providing specialised IT/OT support for systems and business applications.
Do you thrive on...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
to enhance the efficiency, usability, and maintainability of production systems through IT solutions and data analysis.
• Providing technicalsupport for IT/OT systems, with a primary focus on IT components, within industrial production architectures...
and English' both written and spoken.
• Experience in customer service or technicalsupport is preferred.
• Strong problem-solving abilities and analytical skills.
• Exceptional communication skills aimed at maintaining high customer satisfaction levels...
ideal opportunity to consider.
As a Medical Writing Asset Lead, you will lead therapy area specific medical writing projects or programs as appropriate in support of the clinical strategy to meet business and regulatory needs, and potentially leading...
managing and monitoring the network infrastructure as well as employees' devices. The selected candidate will also collaborate with the worldwide IT first and second level support to ensure the continuity of services and solve technical complex issues...
Strive for quality and know our product offering like no other.
• Offer support and work with the front of house team during peak service periods.
• Run daily operational meetings with your teams to ensure everything goes smoothly.
• Work together with...
department will face strong new challenges to support business growth and will need to integrate new talents into his team ! What will you be doing? - Attend live chats and reach customers on the phone when necessary. - Support the sales team for queries...
Support the proper formalization of the activities' their planning to reach the benefits expected in time and the related documentation' supporting Finance and Data Governance in its production. - Supporting activities related to Maintenance planning...
activities
• Identification and representation of the possible solutions
• Support Development teams on the functional design of the solution and validate it defining and executing testing procedures
• Support issue resolution and decision making related to...
and have a strong affinity for home appliances. You will play a crucial role in assisting our Italian-speaking clients' ensuring they have an exceptional experience with our premium home products. Your Responsibilities - Provide outstanding customer support...
inbound customer requests' documenting relevant case information - Assure excellent customer satisfaction by assisting users with Pre-Sales' General Inquiries' and technicalsupport issues via multiple channels (as assigned) - Respond appropriately or...
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