Who We Are CPM International is a global leader in customer service' sales' and technicalsupport solutions. With a presence in over 30 countries' we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an...
Provide high
• quality customer support through live chat' email' and phone interactions.
• Assist customers with inquiries related to gaming products' rules' promotions' and account management.
• Troubleshoot and resolve any technical challenges customers...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
expect: - Oversee the technical development of women's bodywear' guiding products from initial sketch to production approval, - Enhance workmanship and construction techniques to align with design expectations' while engineering products with a focus on...
the worldwide IT first and second level support to ensure the continuity of services and solve technical issues. Key Responsibilities - Provide 1st level response to technical software and hardware incidents for all Board Group users' to agreed service...
correct solution for their requirements, - Log customer details and problem description in our CRM tool. Escalate cases to the technicalsupport engineers for advanced troubleshooting and resolution, - Take full ownership of all customers issues until...
and will help foster a prosperous relationship with both customers! Please note we can only consider candidates who are able to speak and write Italian and English. In this role' you will: Report to the Customer Support Supervisor' our Customer Support...
and programming to meet business requirements.
• Fast Prototyping: Use rapid prototyping to supporttechnical reviews and contribute to sprint planning.
Your profile
• Bachelor degree in engineer sciences (Master welcome).
• Experience in software programming for...
/C1 level of English
• Good communication and interpersonal skills
• Customer service mindset and general willingness to work towards issue resolution.
• Previous Customer Service experience of minimum 6 months in a corporate world Technical skills...
support the team in:
• Support on reporting and analysis for Office Services and Facilities management tools
• Handling and maintain technical documents repository tools for Office Services and Facilities
• Take part in projects for internal office layout...
and chat in Italian and English.
• Provide technicalsupport and troubleshooting assistance for streaming services.
• Assist customers with account management' subscription inquiries' and billing issues.
• Handle customer complaints and resolve issues...
and systems
• Revise' update' refactor and debug code
• Improvement existent Software
• Develop documentation throughout the secure software development life cycle (SSDLC)
• Serve as an expert on applications and provide technicalsupport Requirements...
Ensure high
• quality code and performance
• Work on technical innovation and continuous improvement
• Knowledge sharing and support other team members in an AGILE and international environment Qualifications and Skills
• Bachelor's/Master's degree...
pipelines and workflows, Support the development of Business Intelligence projects by providing reliable and actionable data for analysis and decision-making. Who you are You are a senior professional with strong technical skills' Project Management...
applications and systems
• Revise' update' refactor and debug code' improvement of existent software
• Develop documentation throughout the secure software development life cycle (SSDLC)
• Serve as an expert on applications and provide technicalsupport...
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