and internal processes and procedures are followed.
Key job responsibilities
1. Lead, support and mentor the team, ensuring they are working in a safe, standard and efficient manner.
2. Work with the team and the wider network to harness the technical...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
responsibilities
Support colleagues in site compliance with safety policies and procedures
Implement EU network standards, plan preventative maintenance and ensure technical availability
Collaborate with colleagues to collect and analyse data to improve processes...
managing and monitoring the network infrastructure as well as employees' devices. The selected candidate will also collaborate with the worldwide IT first and second level support to ensure the continuity of services and solve technical complex issues...
and creative approach, tirelessly working to create value for our clients. We merge the world of business with cutting-edge technologies, crafting innovative and effective solutions to support growth and enhance the competitiveness of our clients.
LBA is...
We are growing fast' meaning that our customer service department will face strong new challenges to support business growth and will need to integrate new talents into his team ! What will you be doing? - Attend live chats and reach customers on the...
and English' both written and spoken.
• Experience in customer service or technicalsupport is preferred.
• Strong problem-solving abilities and analytical skills.
• Exceptional communication skills aimed at maintaining high customer satisfaction levels...
meaningful support.
• Meet or exceed respective customer satisfaction and performance metrics.
Requirements
• Fluency in Italian and English' both written and spoken.
• Previous experience in customer service' preferably in the technology sector.
• Strong...
customer service. You will be essential in assisting our Italian-speaking customers' providing them with the knowledge and support they need regarding our premium coffee appliances. Your Responsibilities - Provide outstanding customer support to Italian...
and have a strong affinity for home appliances. You will play a crucial role in assisting our Italian-speaking clients' ensuring they have an exceptional experience with our premium home products. Your Responsibilities - Provide outstanding customer support...
sector via phone' email' and chat.
• Assist clients with inquiries regarding automotive products' services' and technicalsupport in a timely manner.
• Troubleshoot issues and provide solutions to enhance customer satisfaction.
• Maintain detailed records...
The House of Mercier is delighted to announce an opening for the role of Italian Speaking Customer Experience Coordinator to join our enthusiastic team based in Athens' Greece. In this essential role' you will be the primary support for our Italian...
Your tasks
• IT Coordination activities for insourced and outsourced for the site and production environment,
• First &, second level support for insourced infrastructure and end-users,
• Provide and coordinate technicalsupport for internal...
inbound customer requests' documenting relevant case information - Assure excellent customer satisfaction by assisting users with Pre-Sales' General Inquiries' and technicalsupport issues via multiple channels (as assigned) - Respond appropriately or...
activities
• Identification and representation of the possible solutions
• Support Development teams on the functional design of the solution and validate it defining and executing testing procedures
• Support issue resolution and decision making related to...
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