and will help foster a prosperous relationship with both customers! Please note we can only consider candidates who are able to speak and write Italian and English. In this role' you will: Report to the Customer Support Supervisor' our Customer Support...
Define and implement strategies for aftermarket services, including maintenance, technicalsupport, and spare parts
• Manage and develop the dedicated team, enhancing efficiency and customer satisfaction
• Analyze performance data to identify...
Who We Are CPM International is a global leader in customer service' sales' and technicalsupport solutions. With a presence in over 30 countries' we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an...
empower everyone to create sustainable solutions.
Write the next chapter of your ABB story.
This is a position with grade
14
Your role and responsibilities
In this role, you will have the opportunity to support customers by providing technical...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
the worldwide IT first and second level support to ensure the continuity of services and solve technical issues. Key Responsibilities - Provide 1st level response to technical software and hardware incidents for all Board Group users' to agreed service...
and systems
• Revise' update' refactor and debug code
• Improvement existent Software
• Develop documentation throughout the secure software development life cycle (SSDLC)
• Serve as an expert on applications and provide technicalsupport Requirements...
/C1 level of English
• Good communication and interpersonal skills
• Customer service mindset and general willingness to work towards issue resolution.
• Previous Customer Service experience of minimum 6 months in a corporate world Technical skills...
support the team in:
• Support on reporting and analysis for Office Services and Facilities management tools
• Handling and maintain technical documents repository tools for Office Services and Facilities
• Take part in projects for internal office layout...
be in touch with developers and support team on technical bug resolution. He/She has a strong familiarity with merchandising tools. The eCom product data specialist is also a key player in the eCommerce re-platforming and merchandising software...
and programming to meet business requirements.
• Fast Prototyping: Use rapid prototyping to supporttechnical reviews and contribute to sprint planning.
Your profile
• Bachelor degree in engineer sciences (Master welcome).
• Experience in software programming for...
and internal teams. - Acquire a deeper understanding of retail business strategies and how to effectively support and drive business growth. HOW YOU WILL MAKE A DIFFERENCE Skills that will make you succeed: - You are fluent in English with excellent verbal...
Ensure high
• quality code and performance
• Work on technical innovation and continuous improvement
• Knowledge sharing and support other team members in an AGILE and international environment Qualifications and Skills
• Bachelor's/Master's degree...
pipelines and workflows, Support the development of Business Intelligence projects by providing reliable and actionable data for analysis and decision-making. Who you are You are a senior professional with strong technical skills' Project Management...
applications and systems
• Revise' update' refactor and debug code' improvement of existent software
• Develop documentation throughout the secure software development life cycle (SSDLC)
• Serve as an expert on applications and provide technicalsupport...
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