On behalf of our client' we are looking for an enthusiastic' Italian-speaking individual to join their Customer Support team and assist customers with technical issues. You don't need to be an IT expert-if you have great communication skills...
and will help foster a prosperous relationship with both customers! Please note we can only consider candidates who are able to speak and write Italian and English. In this role' you will: Report to the Customer Support Supervisor' our Customer Support...
Who We Are CPM International is a global leader in customer service' sales' and technicalsupport solutions. With a presence in over 30 countries' we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an...
other tasks related to the fulfillment of all described above.
Job Requirements:
• High school Diploma,
• Based in Sofia,
• Experience in a relevant customer support role is mandatory,
• Experience in the field of fintech is not mandatory,
• The...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
expect: - Oversee the technical development of women's bodywear' guiding products from initial sketch to production approval, - Enhance workmanship and construction techniques to align with design expectations' while engineering products with a focus on...
the worldwide IT first and second level support to ensure the continuity of services and solve technical issues. Key Responsibilities - Provide 1st level response to technical software and hardware incidents for all Board Group users' to agreed service...
and systems
• Revise' update' refactor and debug code
• Improvement existent Software
• Develop documentation throughout the secure software development life cycle (SSDLC)
• Serve as an expert on applications and provide technicalsupport Requirements...
correct solution for their requirements, - Log customer details and problem description in our CRM tool. Escalate cases to the technicalsupport engineers for advanced troubleshooting and resolution, - Take full ownership of all customers issues until...
and programming to meet business requirements.
• Fast Prototyping: Use rapid prototyping to supporttechnical reviews and contribute to sprint planning.
Your profile
• Bachelor degree in engineer sciences (Master welcome).
• Experience in software programming for...
/C1 level of English
• Good communication and interpersonal skills
• Customer service mindset and general willingness to work towards issue resolution.
• Previous Customer Service experience of minimum 6 months in a corporate world Technical skills...
support the team in:
• Support on reporting and analysis for Office Services and Facilities management tools
• Handling and maintain technical documents repository tools for Office Services and Facilities
• Take part in projects for internal office layout...
and chat in Italian and English.
• Provide technicalsupport and troubleshooting assistance for streaming services.
• Assist customers with account management' subscription inquiries' and billing issues.
• Handle customer complaints and resolve issues...
their inquiries
• Provide account and application support to viewers namely concerning software functionality
• Provide technicalsupport and troubleshooting of system configurations and network settings
• Provide accurate and real-time answers to...
be in touch with developers and support team on technical bug resolution. He/She has a strong familiarity with merchandising tools. The eCom product data specialist is also a key player in the eCommerce re-platforming and merchandising software...
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