Completed technical education in field of electronics, mechatronics, mechanics or similar (m/f/d)
2. Experience and enjoy working in an industrial environment and can inspire our customers with it
3. Very good technical understanding as well as very good...
with advanced English skills and a background in sales' customer service' or technicalsupport' we want to hear from you! Your Main Responsibilities: - Monitor agent calls to ensure the achievement of KPIs' redirecting agents to maximize their...
Development opportunities: You will start with a job-specific onboarding program and will be supported by us through technical and soft skills development programs - Work-life balance: We support you in managing your professional and personal life through...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
managing and monitoring the network infrastructure as well as employees' devices. The selected candidate will also collaborate with the worldwide IT first and second level support to ensure the continuity of services and solve technical complex issues...
department will face strong new challenges to support business growth and will need to integrate new talents into his team ! What will you be doing? - Attend live chats and reach customers on the phone when necessary. - Support the sales team for queries...
ourselves on the highest level of customer support in the market. Last year our customer support team interacted in over 100.000 different conversations with different customers, keeping them satisfied is no small task' but if you feel up to it' we want to...
activities
• Identification and representation of the possible solutions
• Support Development teams on the functional design of the solution and validate it defining and executing testing procedures
• Support issue resolution and decision making related to...
inbound customer requests' documenting relevant case information - Assure excellent customer satisfaction by assisting users with Pre-Sales' General Inquiries' and technicalsupport issues via multiple channels (as assigned) - Respond appropriately or...
sector via phone' email' and chat.
• Assist clients with inquiries regarding automotive products' services' and technicalsupport in a timely manner.
• Troubleshoot issues and provide solutions to enhance customer satisfaction.
• Maintain detailed records...
in Italian and have a knack for customer service' we invite you to be a part of our enthusiastic team! Key Responsibilities - Deliver outstanding customer support to Italian-speaking users of our online streaming service through various communication channels...
Support the proper formalization of the activities' their planning to reach the benefits expected in time and the related documentation' supporting Finance and Data Governance in its production. - Supporting activities related to Maintenance planning...
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