email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
preparing budget input, procurement of new hardware and software, and implementation and configuration of new assets.
6. Provide hands-on basic technical training for onsite support staff and new hires, including setting up and introducing technical...
and will help foster a prosperous relationship with both customers! Please note we can only consider candidates who are able to speak and write Italian and English. In this role' you will: Report to the Customer Support Supervisor' our Customer Support...
rectify issues.
• TechnicalSupport: Provide technicalsupport and guidance to both internal teams and clients regarding photovoltaic maintenance procedures and best practices.
• Documentation: Maintain accurate records of maintenance activities...
other tasks related to the fulfillment of all described above.
Job Requirements:
• High school Diploma,
• Based in Sofia,
• Experience in a relevant customer support role is mandatory,
• Experience in the field of fintech is not mandatory,
• The...
Provide high
• quality customer support through live chat' email' and phone interactions.
• Assist customers with inquiries related to gaming products' rules' promotions' and account management.
• Troubleshoot and resolve any technical challenges customers...
the worldwide IT first and second level support to ensure the continuity of services and solve technical issues. Key Responsibilities - Provide 1st level response to technical software and hardware incidents for all Board Group users' to agreed service...
and systems
• Revise' update' refactor and debug code
• Improvement existent Software
• Develop documentation throughout the secure software development life cycle (SSDLC)
• Serve as an expert on applications and provide technicalsupport Requirements...
correct solution for their requirements, - Log customer details and problem description in our CRM tool. Escalate cases to the technicalsupport engineers for advanced troubleshooting and resolution, - Take full ownership of all customers issues until...
Your tasks - Collaborate in managing new projects across various company processes' focusing on quality' timelines' and cost efficiency. - Support product industrialization' promoting standardization and error-proof solutions for optimal outcomes...
with technical architects and developers on technical design and development.
• Excellent written and oral communications in English.
• Experience of SAP FI (GL' AR' AP' AA' TR)' SAP CO' SAP PS.
• Knowledge of SAP SD' MM modules.
• Knowledge of S4 HANA...
support the team in:
• Support on reporting and analysis for Office Services and Facilities management tools
• Handling and maintain technical documents repository tools for Office Services and Facilities
• Take part in projects for internal office layout...
from C
• suite executives to technical experts.
• Presentation Skills: Capability to present complex data and project updates clearly and effectively to various audiences.
• Native or fluent English is required.
Proficiency in French and/or Italian is...
their inquiries
• Provide account and application support to viewers namely concerning software functionality
• Provide technicalsupport and troubleshooting of system configurations and network settings
• Provide accurate and real-time answers to...
and programming to meet business requirements.
• Fast Prototyping: Use rapid prototyping to supporttechnical reviews and contribute to sprint planning.
Your profile
• Bachelor degree in engineer sciences (Master welcome).
• Experience in software programming for...
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