fleet
Minimum Requirements:
• 3-year IT related qualification
• 5 years of IT Support work experience
• Italian Language: Native/Fluency (C1-C2)
• English Language: Independent Usage (B1-B2)
• Microsoft Windows OS (Win. 11/10, Win. 2022/2019 Server...
with advanced English skills and a background in sales' customer service' or technicalsupport' we want to hear from you! Your Main Responsibilities: - Monitor agent calls to ensure the achievement of KPIs' redirecting agents to maximize their...
in technical requirements to be implemented
• Periodic reports
• Use and validation of data extracted from different sources and making of presentations and decision support dashboards
• Defining and monitoring KPIs
MANDATORY REQUIREMENTS
• Bachelor’s or...
Development opportunities: You will start with a job-specific onboarding program and will be supported by us through technical and soft skills development programs - Work-life balance: We support you in managing your professional and personal life through...
primary responsibilities include:
1. Support the end-user adoption.
2. Understand and embrace the customer Digital Transformation.
3. Gather business requirements for the IT services that support the Transformation.
4. Write technical documentation.
5. ..
strong operational support on virtualization architectures.
Work with team to automate management tasks, streamline processes and perform standard administration functions as needed.
Conduct software and hardware evaluations, provide technical...
Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our...
in line with the company targets and be directly responsible for making a direct impact in the company’s commercial growth, profitability and strategic direction. This position requires regular travel within Italy.
Your role:
• Support for scouting...
Providing engineering support to internal global teams to assist with activities that span the full technical project life cycle.
• Owning the delivery of technical documentation and drawings to ensure consistency with engineering policies and contractual...
code quality, organization, and automation
• Serve as an expert on applications and provide technicalsupport
• Write unit tests and ensure high code coverage to improve software quality and maintainability (Experience with JUnit/JMeter)
• Provide...
and English' both written and spoken.
• Experience in customer service or technicalsupport is preferred.
• Strong problem-solving abilities and analytical skills.
• Exceptional communication skills aimed at maintaining high customer satisfaction levels...
and responsiveness of applications
• Help maintain code quality, organization, and automation
• Serve as an expert on applications and provide technicalsupport
• Write unit tests and ensure high code coverage to improve software quality and maintainability...
and provide strong operational support on virtualization architectures.
Work with team to automate management tasks, streamline processes and perform standard administration functions as needed.
Conduct software and hardware evaluations, provide technical...
senior colleagues and responsible for:
• You will have the opportunity to develop technical and relational skills, dealing with the definition of innovative solutions including Data Encryption, Data Anonymization, Data Loss Prevention and Data Deletion...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
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