email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
Qualifications
• Excellent customer service orientation and communication skills
• Experience in providing customer support service (recommendable)
• Excellent English skills both spoken and written (C1)
• Excellent Italian skills both spoken and written
• Good...
supervisors or supervises large' complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines...
Bodywear &, Hosiery' Footwear' Accessories and Licenses. We are looking for an intern' starting from March' eager to learn and grow in product development within our Knitwear Division' who will support the team for 12 months in the following tasks: What...
technical understanding of SAP for Order Processing
• Experience with CRM tools (e.g.' Salesforce' Zendesk) will be a plus
• Basic fluency/proficiency in English and proficient or native in Italian
• Good communication &, interpersonal skills
• Strong MS...
or enhancements to existing cyber security solutions' to improve overall enterprise security
• Manage and support in major Cyber Security Incidents
• Support in on-call rotation
• Act as a technical Lead role model in the team on driving initiatives...
or enhancements to existing cyber security solutions' to improve overall enterprise security
• Manage and support in major Cyber Security Incidents
• Support in on-call rotation
• Act as a technical Lead role model in the team on driving initiatives...
relevant case information - Assure excellent customer satisfaction by assisting users with Pre-Sales' General Inquiries' and technicalsupport issues via multiple channels (as assigned) - Respond appropriately or escalate customers to higher tiers of...
and actively support the client in technical accounting matters. - You will share your expertise and experience actively by teaching' coaching and mentoring others. What we expect from you. - You have a bachelor's or master's degree or a diploma in economics...
necessary. Strategy &, Process Improvement: - You develop' implement' and refine quality management processes for customer service. - You support the set-up and optimization of a new quality management software' utilizing it to monitor' assess and improve...
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers' we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments...
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