Full
-time' On-site Key Responsibilities:
• Provide excellent customer service and technicalsupport to Italian-speaking customers via phone' email' and chat.
• Resolve customer inquiries' concerns' and issues in a professional and timely manner.
• Maintain...
Excellent verbal and written skills in Italian (B2H/C1 Level).
• Good verbal and written skills in English (B2H/C1 Level).
• Previous experience in customer service is an advantage.
• Intermediate technical PC knowledge and ability to multitask.
• Strong...
supervisors or supervises large' complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines...
customer experience across all platforms.
Requirements
• Fluency in Italian' both written and spoken' is essential, proficiency in English is beneficial.
• Prior experience in customer support' preferably in the iGaming or related industry.
• Outstanding...
be in touch with developers and support team on technical bug resolution. He/She has a strong familiarity with merchandising tools. The eCom product data specialist is also a key player in the eCommerce re-platforming and merchandising software...
existing functionalities
• Ensure high-quality code and performance
• Work on technical innovation and continuous improvement
• Knowledge sharing and support other team members in an AGILE and international environment Qualifications and Skills
• Bachelor's...
be in touch with developers and support team on technical bug resolution. He/She has a strong familiarity with merchandising tools. The eCom product data specialist is also a key player in the eCommerce re-platforming and merchandising software...
existing functionalities
• Ensure high-quality code and performance
• Work on technical innovation and continuous improvement
• Knowledge sharing and support other team members in an AGILE and international environment Qualifications and Skills
• Bachelor's...
or more Avaloq technical operations roles Additional Information We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of...
This role typically provides more technical expertise on the products and processes supported and/or acts as a second line of support to less experienced colleagues. Job title: Customer Service Agent with Italian Job Description: As a Customer...
friends for life", at the same time. We'll give you all the training' cutting-edge technologies' and the continuing support you'll need to succeed. What you will do in this role In everything we do' we believe in doing right by and for people - our...
and systems
• Revise' update' refactor and debug code
• Improvement existent Software
• Develop documentation throughout the secure software development life cycle (SSDLC)
• Serve as an expert on applications and provide technicalsupport Requirements...
correct solution for their requirements, - Log customer details and problem description in our CRM tool. Escalate cases to the technicalsupport engineers for advanced troubleshooting and resolution, - Take full ownership of all customers issues until...
or more Avaloq technical operations roles Additional Information We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of...
/C1 level of English
• Good communication and interpersonal skills
• Customer service mindset and general willingness to work towards issue resolution.
• Previous Customer Service experience of minimum 6 months in a corporate world Technical skills...