and internal processes and procedures are followed.
Key job responsibilities
1. Lead, support and mentor the team, ensuring they are working in a safe, standard and efficient manner.
2. Work with the team and the wider network to harness the technical...
On behalf of our client' we are looking for an enthusiastic' Italian-speaking individual to join their Customer Support team and assist customers with technical issues. You don't need to be an IT expert-if you have great communication skills...
experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
software and are required to extract information from it to support the decision making of the site engineering manager.
RESPONSIBILITIES:
• Be the site level Subject Matter Expert (SME) on the CMMS (Computerized Maintenance Management System) software...
and will help foster a prosperous relationship with both customers! Please note we can only consider candidates who are able to speak and write Italian and English. In this role' you will: Report to the Customer Support Supervisor' our Customer Support...
and creative approach, tirelessly working to create value for our clients. We merge the world of business with cutting-edge technologies, crafting innovative and effective solutions to support growth and enhance the competitiveness of our clients.
LBA is...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
expect: - Oversee the technical development of women's bodywear' guiding products from initial sketch to production approval, - Enhance workmanship and construction techniques to align with design expectations' while engineering products with a focus on...
other tasks related to the fulfillment of all described above.
Job Requirements:
• High school Diploma,
• Based in Sofia,
• Experience in a relevant customer support role is mandatory,
• Experience in the field of fintech is not mandatory,
• The...
Provide high
• quality customer support through live chat' email' and phone interactions.
• Assist customers with inquiries related to gaming products' rules' promotions' and account management.
• Troubleshoot and resolve any technical challenges customers...
Your tasks - Collaborate in managing new projects across various company processes' focusing on quality' timelines' and cost efficiency. - Support product industrialization' promoting standardization and error-proof solutions for optimal outcomes...
correct solution for their requirements, - Log customer details and problem description in our CRM tool. Escalate cases to the technicalsupport engineers for advanced troubleshooting and resolution, - Take full ownership of all customers issues until...
and systems
• Revise' update' refactor and debug code
• Improvement existent Software
• Develop documentation throughout the secure software development life cycle (SSDLC)
• Serve as an expert on applications and provide technicalsupport Requirements...
and programming to meet business requirements.
• Fast Prototyping: Use rapid prototyping to supporttechnical reviews and contribute to sprint planning.
Your profile
• Bachelor degree in engineer sciences (Master welcome).
• Experience in software programming for...
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