in the CRM system. - Collaborate with product and technicalsupport teams to address customer concerns effectively. - Keep up to date with the latest consumer electronics trends and product launches to provide accurate information to customers...
topics and project updates.
Support production teams in problem-solving and root cause analysis.
Ensure compliance with industry standards and customer specifications.
Oversee the use and programming of CMM (Coordinate Measuring Machines) and other...
and services via phone' email' and live chat in Italian.
• Provide information on product specifications' features' and support options.
• Assist customers with troubleshooting technical issues and provide step-by-step guidance.
• Document all customer...
deployment' balancing technical excellence with business goals
• Strong communication skills in Italian and English' and a collaborative mindset
• Nice to have: Experience in FinTech and/or mentoring team members What we offer:
• Immerse yourself...
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and governance to technical teams responsible for product safety and quality. - Ensure global regulations on product safety' labelling' and traceability (including the upcoming digital product passport) are properly identified and implemented.
- Support policy...
controlling and treasury and deep expertise in SAP S/4 (FI' CO' SD' MM' IHC' TRM) and hands-on experience in financial planning and consolidation. This role acts as a key liaison between the Finance and IT departments' ensuring that financial systems support...
localizations and ensure seamless functionality across the store network. Additionally' you will supervise system integrations and actively support other IT DTC initiatives' driving continuous improvement and alignment with the company's digital and Retail...
and technical requirements' providing accurate information and following set process' via email and phone.
Requirements
• Italian: C2 level and advanced English
• Excellent communication and inter-personal skills both written and spoken
• User friendly PC skills...
analysis on the ongoing KPIs in order to continuously improve the service in collaboration with our dedicated technical expert teams.
Qualifications
• Senior experience in this field (at least 3 years)
• Organized/structured and team-player
• Pro-active...