with advanced English skills and a background in sales' customer service' or technicalsupport' we want to hear from you! Your Main Responsibilities: - Monitor agent calls to ensure the achievement of KPIs' redirecting agents to maximize their...
and internal processes and procedures are followed.
Key job responsibilities
1. Lead, support and mentor the team, ensuring they are working in a safe, standard and efficient manner.
2. Work with the team and the wider network to harness the technical...
Development opportunities: You will start with a job-specific onboarding program and will be supported by us through technical and soft skills development programs - Work-life balance: We support you in managing your professional and personal life through...
and evaluate different facility scenarios and build-out designs. In addition, this candidate has to support the standardization of the technical and facility-related processes and systems. This opportunity combines construction engineering, planning, project...
Development opportunities: You will start with a job-specific onboarding program and will be supported by us through technical and soft skills development programs - Work-life balance: We support you in managing your professional and personal life through...
responsibilities
Support colleagues in site compliance with safety policies and procedures
Implement EU network standards, plan preventative maintenance and ensure technical availability
Collaborate with colleagues to collect and analyse data to improve processes...
and English' both written and spoken.
• Experience in customer service or technicalsupport is preferred.
• Strong problem-solving abilities and analytical skills.
• Exceptional communication skills aimed at maintaining high customer satisfaction levels...
and creative approach, tirelessly working to create value for our clients. We merge the world of business with cutting-edge technologies, crafting innovative and effective solutions to support growth and enhance the competitiveness of our clients.
LBA is...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
and implementation of the EU network infrastructure. This role will analyze and evaluate different facility scenarios and build-out designs. In addition, this candidate has to support the standardization of the technical and facility related processes and systems...
managing and monitoring the network infrastructure as well as employees' devices. The selected candidate will also collaborate with the worldwide IT first and second level support to ensure the continuity of services and solve technical complex issues...
We are growing fast' meaning that our customer service department will face strong new challenges to support business growth and will need to integrate new talents into his team ! What will you be doing? - Attend live chats and reach customers on the...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
with advanced English skills and a background in sales' customer service' or technicalsupport' we want to hear from you! Your Main Responsibilities: - Monitor agent calls to ensure the achievement of KPIs' redirecting agents to maximize their...
meaningful support.
• Meet or exceed respective customer satisfaction and performance metrics.
Requirements
• Fluency in Italian and English' both written and spoken.
• Previous experience in customer service' preferably in the technology sector.
• Strong...
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