Development opportunities: You will start with a job-specific onboarding program and will be supported by us through technical and soft skills development programs - Work-life balance: We support you in managing your professional and personal life through...
LOOKING FOR
Engineering Graduates – Technical Project Support
Join our client’s team to support the Ministry of Defence in managing complex projects in the fields of telecommunications and radar systems. Our client is a leading provider of public...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
certification. This includes analysing technical specifications, qualification plans, certification tests, configuration changes, and safety documentation, with the objective of producing recommendations to support the Ministry of Defence.
You will participate...
and English' both written and spoken.
• Experience in customer service or technicalsupport is preferred.
• Strong problem-solving abilities and analytical skills.
• Exceptional communication skills aimed at maintaining high customer satisfaction levels...
LOOKING FOR
Engineering Graduates – Armed Forces Certification Support
Join our client’s team to support the Ministry of Defence in certification and technical testing activities for military aircraft. Our client is a leading provider of public...
managing and monitoring the network infrastructure as well as employees' devices. The selected candidate will also collaborate with the worldwide IT first and second level support to ensure the continuity of services and solve technical complex issues...
LOOKING FOR
Engineering Graduates – Airworthiness and Regulatory Compliance Support
Join our client’s team to support the Ministry of Defence in airworthiness and regulatory compliance activities for military aircraft. Our client is a leading...
with advanced English skills and a background in sales' customer service' or technicalsupport' we want to hear from you! Your Main Responsibilities: - Monitor agent calls to ensure the achievement of KPIs' redirecting agents to maximize their...
department will face strong new challenges to support business growth and will need to integrate new talents into his team ! What will you be doing? - Attend live chats and reach customers on the phone when necessary. - Support the sales team for queries...
meaningful support.
• Meet or exceed respective customer satisfaction and performance metrics.
Requirements
• Fluency in Italian and English' both written and spoken.
• Previous experience in customer service' preferably in the technology sector.
• Strong...
activities
• Identification and representation of the possible solutions
• Support Development teams on the functional design of the solution and validate it defining and executing testing procedures
• Support issue resolution and decision making related to...
customer service. You will be essential in assisting our Italian-speaking customers' providing them with the knowledge and support they need regarding our premium coffee appliances. Your Responsibilities - Provide outstanding customer support to Italian...
inbound customer requests' documenting relevant case information - Assure excellent customer satisfaction by assisting users with Pre-Sales' General Inquiries' and technicalsupport issues via multiple channels (as assigned) - Respond appropriately or...
Support the proper formalization of the activities' their planning to reach the benefits expected in time and the related documentation' supporting Finance and Data Governance in its production. - Supporting activities related to Maintenance planning...
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