We are looking for a Service Specialist that will be involved in the current and future delivery support and maintenance of services. You will play a key role in assisting customers both from a technical and functional point of view.
The Service...
On behalf of our client' we are looking for an enthusiastic' Italian-speaking individual to join their Customer Support team and assist customers with technical issues. You don't need to be an IT expert-if you have great communication skills...
technical solutions relating to systems for controlling the production process, collecting and processing data, traceability and support for maintenance management
• Computerises the agreed technical solutions
• Sets up the required hardware
• Assists in the...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
phases process, from the estimate to the test.
• Coordination of the construction work of the boat, responding to it in terms of quality, time and costs.
• Activities of support or the solution of technical problems but, above all, to lead the...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
of piping classes, considering operating conditions and regulatory requirements; - Drafting of technical specifications and preparation of project documentation (P&IDs, functional diagrams, technical reports, 3D models and 2D drawings); - Process...
and systems
• Revise' update' refactor and debug code
• Improvement existent Software
• Develop documentation throughout the secure software development life cycle (SSDLC)
• Serve as an expert on applications and provide technicalsupport Requirements...
support/troubleshooting Data Guard setups.
• Good knowledge of Italian and English languages.
Preferred Skills and Knowledge
• 2 years of experience using SQL server.
• Knowledge of High Availability (HA) for SQL server.
• Certified SQL server DBA...
correct solution for their requirements, - Log customer details and problem description in our CRM tool. Escalate cases to the technicalsupport engineers for advanced troubleshooting and resolution, - Take full ownership of all customers issues until...
business case to ensure competitiveness in the market while maximizing profitability.
• Customer Engagement: Engage with customers through the Technical Service Team to gather feedback, understand their needs and pain points, and incorporate insights into...
and programming to meet business requirements.
• Fast Prototyping: Use rapid prototyping to supporttechnical reviews and contribute to sprint planning.
Your profile
• Bachelor degree in engineer sciences (Master welcome).
• Experience in software programming for...
family of products for Enapter;
• Design control cabinet layouts and cable routings;
• Select components, sensors and actuators for the specified purposes;
• Supervise and monitor the building and installation of electrical cabinets;
• Support...
/C1 level of English
• Good communication and interpersonal skills
• Customer service mindset and general willingness to work towards issue resolution.
• Previous Customer Service experience of minimum 6 months in a corporate world Technical skills...
range of technical challenges to tackle. Be ready for a dynamic environment!
If you are as passionate about changing the world as we are then you are in the right place!
What role will you play in building a green hydrogen future?
• Setting up...
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