from it to support the site engineering manager.
Key job responsibilities
1. Be the site level SME (Subject Matter Expert) on the CMMS (Computerized Maintenance Management System) software, train the local engineering team in its use and escalate...
with advanced English skills and a background in sales' customer service' or technicalsupport' we want to hear from you! Your Main Responsibilities: - Monitor agent calls to ensure the achievement of KPIs' redirecting agents to maximize their...
expect: - Oversee the technical development of women's bodywear' guiding products from initial sketch to production approval, - Enhance workmanship and construction techniques to align with design expectations' while engineering products with a focus on...
Development opportunities: You will start with a job-specific onboarding program and will be supported by us through technical and soft skills development programs - Work-life balance: We support you in managing your professional and personal life through...
enhance service delivery.
Requirements
• Fluent in Italian and English' both written and verbal' to effectively communicate with clients.
• Prior experience in customer service or technicalsupport roles is highly desirable.
• Strong understanding of smart...
speaking clients in relation to IT software products. - Provide comprehensive support and assistance to clients' addressing technical inquiries and troubleshooting issues promptly. - Ensure a delightful customer experience by maintaining an empathetic...
customers on the features and functionalities of the service to enhance their experience. - Document user interactions' feedback' and issues reported using CRM tools for continuous improvement. - Collaborate with other departments' such as technicalsupport...
internal teams to enhance customer support processes and address recurring issues. Requirements - Fluency in Italian and English' both written and spoken. - Proven experience in customer service or a related field' with a focus on online platforms.
- Strong...
and programming to meet business requirements.
• Fast Prototyping: Use rapid prototyping to supporttechnical reviews and contribute to sprint planning.
Your profile
• Bachelor degree in engineer sciences (Master welcome).
• Experience in software programming for...
knowledge in Signal Path Connectivity' Wireless Networking' Live Music and Audiovisual products.
• Are Windows and Mac environment literate'
• Have 1 year in a customer service environment' preferably technicalsupport
• Have excellent customer care...
architecture for our Integration layer' ensuring alignment with business objectives and technical feasibility - Develop and maintain robust' scalable' and secure cloud-native architecture to support the growth of our SaaS products - Ensure compliance with...
a passionate individual who thrives in a fast-paced environment and is committed to providing exceptional support to our clients. You will play a vital role in delivering outstanding customer service' addressing inquiries' resolving issues' and ensuring that...
speaking clients via phone' email' and live chat. - Assist customers in identifying their needs and offering solutions related to high-end coffee machines. - Handle product inquiries' technicalsupport' and troubleshooting with professionalism and accuracy...
and targets. You will respond timely and effectively to our Clients and Distributors (Members) queries via all channels of communication and assure proper data maintenance. You will supporttechnical and ad hoc project roll-outs' including requirements...
ourselves on the highest level of customer support in the market. Last year our customer support team interacted in over 100.000 different conversations with different customers, keeping them satisfied is no small task' but if you feel up to it' we want to...
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