to ensure a seamless customer experience across all gaming platforms. Requirements - Fluency in Italian' both written and spoken' is essential, proficiency in English is a plus. - Prior experience in customer support' particularly within the iGaming...
On behalf of our client' we are looking for an enthusiastic' Italian-speaking individual to join their Customer Support team and assist customers with technical issues. You don't need to be an IT expert-if you have great communication skills...
and will help foster a prosperous relationship with both customers! Please note we can only consider candidates who are able to speak and write Italian and English. In this role' you will: Report to the Customer Support Supervisor' our Customer Support...
other tasks related to the fulfillment of all described above.
Job Requirements:
• High school Diploma,
• Based in Sofia,
• Experience in a relevant customer support role is mandatory,
• Experience in the field of fintech is not mandatory,
• The...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
the worldwide IT first and second level support to ensure the continuity of services and solve technical issues. Key Responsibilities - Provide 1st level response to technical software and hardware incidents for all Board Group users' to agreed service...
support the team in:
• Support on reporting and analysis for Office Services and Facilities management tools
• Handling and maintain technical documents repository tools for Office Services and Facilities
• Take part in projects for internal office layout...
their inquiries
• Provide account and application support to viewers namely concerning software functionality
• Provide technicalsupport and troubleshooting of system configurations and network settings
• Provide accurate and real-time answers to...
and systems
• Revise' update' refactor and debug code
• Improvement existent Software
• Develop documentation throughout the secure software development life cycle (SSDLC)
• Serve as an expert on applications and provide technicalsupport Requirements...
and programming to meet business requirements.
• Fast Prototyping: Use rapid prototyping to supporttechnical reviews and contribute to sprint planning.
Your profile
• Bachelor degree in engineer sciences (Master welcome).
• Experience in software programming for...
applications and systems
• Revise' update' refactor and debug code' improvement of existent software
• Develop documentation throughout the secure software development life cycle (SSDLC)
• Serve as an expert on applications and provide technicalsupport...
we're looking for in a candidate:
• 2 years of relevant experience (customer-facing roles)
• Fluent in Spanish' French' English and Italian
• Experience communicating difficult' technical concepts with customers in a professional and thoughtful way...
technologies' and DevOps methodologies' with a proven track record in managing and mentoring technical teams.
Your key tasks
• Team Leadership and Management:
• Lead' mentor' and manage a team of DBAs to achieve organizational objectives
• Oversee workload...
with technical architects and developers on technical design and development.
• Excellent written and oral communications in English.
• Experience of SAP FI (GL' AR' AP' AA' TR)' SAP CO' SAP PS.
• Knowledge of SAP SD' MM modules.
• Knowledge of S4 HANA...
be in touch with developers and support team on technical bug resolution. He/She has a strong familiarity with merchandising tools. The eCom product data specialist is also a key player in the eCommerce re-platforming and merchandising software...
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