with advanced English skills and a background in sales' customer service' or technicalsupport' we want to hear from you! Your Main Responsibilities: - Monitor agent calls to ensure the achievement of KPIs' redirecting agents to maximize their...
and provide strong operational support on virtualization architectures.
Work with team to automate management tasks, streamline processes and perform standard administration functions as needed.
Conduct software and hardware evaluations, provide technical...
Development opportunities: You will start with a job-specific onboarding program and will be supported by us through technical and soft skills development programs - Work-life balance: We support you in managing your professional and personal life through...
strong operational support on virtualization architectures.
Work with team to automate management tasks, streamline processes and perform standard administration functions as needed.
Conduct software and hardware evaluations, provide technical...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
Support the proper formalization of the activities' their planning to reach the benefits expected in time and the related documentation' supporting Finance and Data Governance in its production. - Supporting activities related to Maintenance planning...
and English' both written and spoken.
• Experience in customer service or technicalsupport is preferred.
• Strong problem-solving abilities and analytical skills.
• Exceptional communication skills aimed at maintaining high customer satisfaction levels...
managing and monitoring the network infrastructure as well as employees' devices. The selected candidate will also collaborate with the worldwide IT first and second level support to ensure the continuity of services and solve technical complex issues...
meaningful support.
• Meet or exceed respective customer satisfaction and performance metrics.
Requirements
• Fluency in Italian and English' both written and spoken.
• Previous experience in customer service' preferably in the technology sector.
• Strong...
activities
• Identification and representation of the possible solutions
• Support Development teams on the functional design of the solution and validate it defining and executing testing procedures
• Support issue resolution and decision making related to...
sector via phone' email' and chat.
• Assist clients with inquiries regarding automotive products' services' and technicalsupport in a timely manner.
• Troubleshoot issues and provide solutions to enhance customer satisfaction.
• Maintain detailed records...
customer service. You will be essential in assisting our Italian-speaking customers' providing them with the knowledge and support they need regarding our premium coffee appliances. Your Responsibilities - Provide outstanding customer support to Italian...
in Italian and have a knack for customer service' we invite you to be a part of our enthusiastic team! Key Responsibilities - Deliver outstanding customer support to Italian-speaking users of our online streaming service through various communication channels...
inbound customer requests' documenting relevant case information - Assure excellent customer satisfaction by assisting users with Pre-Sales' General Inquiries' and technicalsupport issues via multiple channels (as assigned) - Respond appropriately or...
and develop ", friends for life", at the same time. We'll give you all the training' cutting-edge technologies' and the continuing support you'll need to succeed. What you will do in this role In everything we do' we believe in doing right by and for...
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