with advanced English skills and a background in sales' customer service' or technicalsupport' we want to hear from you! Your Main Responsibilities: - Monitor agent calls to ensure the achievement of KPIs' redirecting agents to maximize their...
strong operational support on virtualization architectures.
Work with team to automate management tasks, streamline processes and perform standard administration functions as needed.
Conduct software and hardware evaluations, provide technical...
Development opportunities: You will start with a job-specific onboarding program and will be supported by us through technical and soft skills development programs - Work-life balance: We support you in managing your professional and personal life through...
and provide strong operational support on virtualization architectures.
Work with team to automate management tasks, streamline processes and perform standard administration functions as needed.
Conduct software and hardware evaluations, provide technical...
email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
in IT and space services. With over 30 years of experience, the team provides operational and engineering support, collaborating with public and private entities on Earth observation missions, data processing, and applied research.
In this role, you...
and English' both written and spoken.
• Experience in customer service or technicalsupport is preferred.
• Strong problem-solving abilities and analytical skills.
• Exceptional communication skills aimed at maintaining high customer satisfaction levels...
managing and monitoring the network infrastructure as well as employees' devices. The selected candidate will also collaborate with the worldwide IT first and second level support to ensure the continuity of services and solve technical complex issues...
department will face strong new challenges to support business growth and will need to integrate new talents into his team ! What will you be doing? - Attend live chats and reach customers on the phone when necessary. - Support the sales team for queries...
meaningful support.
• Meet or exceed respective customer satisfaction and performance metrics.
Requirements
• Fluency in Italian and English' both written and spoken.
• Previous experience in customer service' preferably in the technology sector.
• Strong...
activities
• Identification and representation of the possible solutions
• Support Development teams on the functional design of the solution and validate it defining and executing testing procedures
• Support issue resolution and decision making related to...
and have a strong affinity for home appliances. You will play a crucial role in assisting our Italian-speaking clients' ensuring they have an exceptional experience with our premium home products. Your Responsibilities - Provide outstanding customer support...
in Italian and have a knack for customer service' we invite you to be a part of our enthusiastic team! Key Responsibilities - Deliver outstanding customer support to Italian-speaking users of our online streaming service through various communication channels...
Support the proper formalization of the activities' their planning to reach the benefits expected in time and the related documentation' supporting Finance and Data Governance in its production. - Supporting activities related to Maintenance planning...
inbound customer requests' documenting relevant case information - Assure excellent customer satisfaction by assisting users with Pre-Sales' General Inquiries' and technicalsupport issues via multiple channels (as assigned) - Respond appropriately or...
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