email' chat' and phone.
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.
• Diagnose software problems and resolve customer complaints using established processes.
• Provide support &, guidance...
On behalf of our client' we are looking for an enthusiastic' Italian-speaking individual to join their Customer Support team and assist customers with technical issues. You don't need to be an IT expert-if you have great communication skills...
and will help foster a prosperous relationship with both customers! Please note we can only consider candidates who are able to speak and write Italian and English. In this role' you will: Report to the Customer Support Supervisor' our Customer Support...
Provide high
• quality customer support through live chat' email' and phone interactions.
• Assist customers with inquiries related to gaming products' rules' promotions' and account management.
• Troubleshoot and resolve any technical challenges customers...
the worldwide IT first and second level support to ensure the continuity of services and solve technical issues. Key Responsibilities - Provide 1st level response to technical software and hardware incidents for all Board Group users' to agreed service...
correct solution for their requirements, - Log customer details and problem description in our CRM tool. Escalate cases to the technicalsupport engineers for advanced troubleshooting and resolution, - Take full ownership of all customers issues until...
support the team in:
• Support on reporting and analysis for Office Services and Facilities management tools
• Handling and maintain technical documents repository tools for Office Services and Facilities
• Take part in projects for internal office layout...
the Data Analytics team within the Technology department.
Level
• Professional (working in teams or individually on projects' with emphasis on technical/discipline knowledge rather than managing people) Location
• Chiasso Contract
• Permanent...
and systems
• Revise' update' refactor and debug code
• Improvement existent Software
• Develop documentation throughout the secure software development life cycle (SSDLC)
• Serve as an expert on applications and provide technicalsupport Requirements...
and programming to meet business requirements.
• Fast Prototyping: Use rapid prototyping to supporttechnical reviews and contribute to sprint planning.
Your profile
• Bachelor degree in engineer sciences (Master welcome).
• Experience in software programming for...
and internal teams. - Acquire a deeper understanding of retail business strategies and how to effectively support and drive business growth. HOW YOU WILL MAKE A DIFFERENCE Skills that will make you succeed: - You are fluent in English with excellent verbal...
mentality' your next adventure starts here! We are looking for Localization Interns to join the UX Design team in our Chiasso HQ for 6 months. Working closely with our Technical Writers' they will conduct an integral project aimed at auditing and editing...
applications and systems
• Revise' update' refactor and debug code' improvement of existent software
• Develop documentation throughout the secure software development life cycle (SSDLC)
• Serve as an expert on applications and provide technicalsupport...
technologies' and DevOps methodologies' with a proven track record in managing and mentoring technical teams.
Your key tasks
• Team Leadership and Management:
• Lead' mentor' and manage a team of DBAs to achieve organizational objectives
• Oversee workload...
service needs for communication to service and technical departments.
Your responsibilities:
• First point of contact for Customers (via mail and phone)
• Order entry' managing and monitoring all orders for customers
• Providing high level of customer...
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