Completed technical education in field of electronics, mechatronics, mechanics or similar (m/f/d)
2. Experience and enjoy working in an industrial environment and can inspire our customers with it
3. Very good technical understanding as well as very good...
understand and comprehend information captured in client's emails. - Customer Service experience' as well as customer retention and technicalsupport. - Understands the basic technical terminology (operating systems' browsers' routers' modems' etc...
with advanced English skills and a background in sales' customer service' or technicalsupport' we want to hear from you! Your Main Responsibilities: - Monitor agent calls to ensure the achievement of KPIs' redirecting agents to maximize their...
and systems
• Revise' update' refactor and debug code
• Improvement existent Software
• Develop documentation throughout the secure software development life cycle (SSDLC)
• Serve as an expert on applications and provide technicalsupport Requirements...
inbound customer requests' documenting relevant case information - Assure excellent customer satisfaction by assisting users with Pre-Sales' General Inquiries' and technicalsupport issues via multiple channels (as assigned) - Respond appropriately or...
knowledge in Signal Path Connectivity' Wireless Networking' Live Music and Audiovisual products.
• Are Windows and Mac environment literate'
• Have 1 year in a customer service environment' preferably technicalsupport
• Have excellent customer care...
in your assigned geography. - Maintain a strong understanding of technical integrations with software partners to provide adequate support to clients - Maintain strong knowledge of our clients service offering' platform features and benefits What Will You...
Microsoft Excel
• Strong written and verbal communication skills
• Easily able to communicate technical and analytical content in an understandable way
• Fluency in English Desirable
• 1+ years with ETL tool Talend Open Studio Abilities/Qualities
• Strong...
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