career goals.
Role Overview
The Service Engineer role is required to carry out field-based engineering tasks, break / fix / preventative service works at customer locations, ranging from secure premises, banking facilities, government buildings, retail...
inquiries related to financial services' including account management' investment options' and general banking queries via phone' email' and chat in Italian. - Provide accurate information about financial products' promotions' and compliance requirements...
Good knowledge of concepts' practices' policies and procedures of banking products and services
• Effective telephone and interpersonal skills
• Strong problem-solving and negotiation skills
• Ability to handle difficult customer calls
• Proficient...