achieve customer service performance indicators;
• Handle customer inquiries via phone, email and fax;
• Work with the Finance department to solve problems related to invoices and payments;
• Work closely with the Shipping department to ensure timely...
Requirements:
At least 5 years’ experience in the role in a shipping company/ship-owner company
Experience with rules, codes and standards related to the shipping industry, with a preferred focus on tanker vessels
Knowledge of TMSA and OCIMF Vetting Process...
Per storico gruppo Veneziano operativo a livello internazionale nel mondo dello SHIPPING e dello YACHTING di LUSSO con una rete di filiali operative in tutti i principali porti del MEDITERRANEO e dei CARAIBI, allo scopo di potenziare la struttura...
Mercier Consultancy is eager to welcome an Italian Speaking Customer Support Representative to our Client's Logistics &, Shipping Department! In this essential Junior role' you will provide dedicated support to our Italian-speaking clients...
customer service performance indicators; Handle customer inquiries via phone, email and fax; Work with the Finance department to solve problems related to invoices and payments; Work closely with the Shipping department to ensure timely delivery of each...
Requirements:
• At least 5 years’ experience in the role in a shipping company/ship-owner company
• Experience with rules, codes and standards related to the shipping industry, with a preferred focus on tanker vessels
• Knowledge of TMSA and OCIMF Vetting...
employed (with a valid VAT number)
QUALIFICATIONS
Native or fluent Italian (main language), strong English required; French/Spanish basics are a plus
1 year of experience in customer support (ideally with international shipping background)
Hands-on...
Orders and Maintenance Sales orders;/lili style="text-align: justify;"Creating the picking list for customers;/lili style="text-align: justify;"Updating the shipping calendar for Export customers;/lili style="text-align: justify;"Requiring availability...