improve the company customer satisfaction and drive performance improvementsIdentify and communicate areas of concern as well as proposals to enhance the current business processes to the Regional Customer Service and Support teamsLead, Coach and develop...
position
An exciting opportunity has arisen as Field Service Engineer in relation to Podded propulsion systems.
In this role, you will be a part of the Global Customer Supports’ ServiceDelivery Team, and report to the Operations Manager.
You will be...
PURPOSE OF THE POSITION
• Deliver the highest levels of quality, be Customer centric, and able to create value for customers as well as for Hapag-Lloyd
• Assure most effective team structure in line with Blueprint and market developments...
confidence, curiosity and community.
He/She should have exceptional taste and exemplary customer service skills.
He/She reports to the Restaurant Manager.
Responsibilities
• Anticipate guests’ needs and handle complaints to provide an excellent...
procedures for Special cargo approvalFollow up transshipmentBuild Expertise in all topics related to Export BookingHandle documentation exceptions and hard errors, acting proactively to resolve problems to guarantee the service deliveryProactively acts to...
culture
4. Analyze performance and suggest process improvements to optimize work and improve customer service
5. Collaborate with other managers to standardize shift processes
A day in the life
You’ll work shifts and be based at one of our operational...
passion and spirit of Italy to tables combining incredible service and topnotch dishes in exclusive locations across the globe. Founded on the principles of innovation and excellence, Crazy Pizza, part of Majestas Group, is renowned for its bold flavors...
Job Title
Service Sales Specialist, Healthcare Informatics
Job Description
Help drive the Service Sales growth using data and insights in collaboration with Account Managers, Local team and other Sales Specialists.
Enterprise Informatics, our...
Coordinating guest experiences, such as reservations, tours, and special requests. Supporting room inventory management to optimize occupancy and revenue. Collaborating with Housekeeping, Maintenance and F&, B teams to deliver personalized service.
Reviewing...
currently recruiting for an IT Project Manager to join its office in Genoa or Rome (Italy) within the Global IT Operations Division.
Mission
The IT Project Manager at RINA S.p.A. plays a crucial role in ensuring that IT services are aligned with the...
confidence, curiosity and community.
He/She should have exceptional taste and exemplary customer service skills.
He/She reports to Restaurant Manager.
Main duties & responsibilities:
• Anticipate guests’ needs and handle complaints to provide an excellent...
they meet client requirements. On top of the above the Solution Consultant role also performs and assists with: - Assist Project Managers in managing clients throughout the delivery cycle' ensuring projects stay on track and meet deadlines.
- Support...
Assisting with the preparation and delivery of personalized guest amenities
• Application of LQA and Belmond standards
Requirements
• Customer service attitude
• Fluent in English and Italian. A third language is a plus;
• Knowledge of the Microsoft...
Ensure the Duty Managers and Front Desk Hosts are well-trained and empowered to provide high levels of guest service. Collaborate with departments such as Housekeeping, Maintenance, and F&, B to ensure a seamless guest experience.
Implement...
housekeeping service promptly and efficiently.
Updates and Innovation:
• Stay updated on the latest trends in cleaning technology and sustainability practices to continually improve servicedelivery.
• Promote environmentally friendly cleaning practices...