detailed records of wine tastings, guest preferences, and sales data using our point of sale system - Support the Head Sommelier in wine training programmes for front-of-house staff, ensuring consistent service standards across all outlets - Conduct wine...
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Project System)
• Lead process implementation across the organization, including training, education, and best practice sharing
Stakeholder & Change Management:
• Engage regional and functional (Sales, Service, Operations, Finance) to align on process...
in the region.
Training and cross
• functional alignment
• Train Stay and sales teams on the properties in the portfolio
• Assist teams with pre-season visits and VIP arrivals
• Support Ops teams in managing security deposit deductions and rental disputes...