welcome and departure messages for all guests
• Prepare amenities and gifts lists
• Inspect VIP rooms and communicate effectively with Housekeeping and RoomService
Requirements
• At least 2 years of experience in guest relation role in luxury hotels...
and provides them with personalised solutions by suggesting activities and facilities/services provided by the hotel. Answers and redirect phone inquiries in a timely and respectful manner following LQA standards Assists guests who need information, offering...
Bartender), Reception (Guest Service Agent) and Housekeeping. By being part of this team you will belong to one of the most reputed cruise companies in the world, with ocean and river cruises. Anyone with experience in Cruises or high-end hotels will receive...
and provides them with personalised solutions by suggesting activities and facilities/services provided by the hotel. Answers and redirect phone inquiries in a timely and respectful manner following LQA standards Assists guests who need information, offering...
RoomService, Bar Compliance with quality and service standards
Requirements
• Effective communication, emotional intelligence, adaptability
• Collaboration: be able and willing to work as a team player
• Drive results: provide genuine and consistent...
efficiently, and courteously.
• Conducts regularly scheduled meetings with the front office team
• Maximize room revenue and occupancy by reviewing status daily.
• Ensure implementation of all hotel policies and house rules.
• Operate all aspects of...
and courteously.
• Conducts regularly scheduled meetings with the front office team
• Maximize room revenue and occupancy by reviewing status daily.
• Ensure implementation of all hotel policies and house rules.
• Operate all aspects of Front Office computer...
Collaborating with all F&B departments: Restaurant, Banqueting, RoomService, Bar Compliance with quality and service standards
Requirements
Competencies required:
• Effective communication, emotional intelligence, adaptability
• Collaboration: be able...
Restaurant, Banqueting, RoomService, Bar Compliance with quality and service standards
Requirements
• Effective communication, emotional intelligence, adaptability
• Collaboration: be able and willing to work as a team player
• Drive results: provide...
runs the dining room operations. As well as managing the work of the front of the house brigade, he/she is also responsible for customer relations and for ensuring that customers receive impeccable service at all times.
He/She reports to the Restaurant...
rates. Cross-sell other services provided by the hotel where possible.
• Compliance & Quality Assurance: maintain strict adherence to all relevant laws and regulations governing hotel operations (including health & safety). Ensure that front office...
Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our...
in the same role in luxury hotels
• Good communication skills
• Ability to handle stressful situations and remain calm under pressure
• Fluent in Italian and English. A third Language is required
• High standards of service
• Knowledge of Microsoft Office...
workable.com -
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