charm and beauty of Italy, making each journey an unforgettable experience.
Our Cluster Reservations Agents will report to the Cluster Reservations Manager and manage the Reservations of the luxury Orient Express hotels in Italy.
The ideal candidate...
satisfactionLead and motivate the spa team to deliver exceptional service in alignment with both Six Senses' vision and values and The Alpina Gstaad’s commitment to excellenceDevelop and implement strategic sales and marketing initiatives to enhance spa revenue...
staff to achieve revenue goals
• Actively pushes high profit food and beverage items and informs staff to increase sales
• Greets and seats guests, making sure they receive the best-in-class service
• Seeks appropriate opportunities to deal with guests...
our revenue in accounts through cross
• selling and upselling
• Influence future lifetime value through higher product adoption' customer satisfaction' and overall health scores
• Drive new business growth through greater advocacy and reference ability...