and Italian.
• Display active listening skills
• Efficient in managing call from a high-volume and fast-paced environment.
Quality and skills
• Interactive' customer service oriented with warm' cheerful and expressive personality.
• Customer focused and always...
ownership of content projects from inception to completion' managing multiple initiatives simultaneously. You will drive forward documentation efforts independently' ensuring that deadlines are met and quality is maintained.
- Become a subject matter expert...
practices to ensure quality and compliance. - Preserve and share business know-how related to the application' ensuring that all procedures and knowledge are well documented and accessible. - Collaborate with other IT teams to integrate the platform with...
in delivering high-quality home services while ensuring our workers receive the protection and respect they deserve. What You'll Be Doing For this reason' we are looking for an Operations Associate for our Italian regions. You will be responsible for overseeing...
customer's requests.
• Contributes to improving the process.
When dealing with complaints and escalations:
• Proactively addresses any potential user issues.
• Continuously provides data to the Process Manager and the Head of Department' to the contact person...
ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development...
performance (data quality) Qualifications
• Degree in Business' Finance' Economics' Mathematics or similar fields
• Excellent knowledge of Excel
• Good knowledge of SQL programming language
• Fluency in English
• Ability to influence decision-makers through...
ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development...
ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development...
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