We are seeking an experienced Resident Manager to oversee the daily operations of an exclusive 5-star luxury property in Costa Smeralda, Sardinia .
Reporting directly to the owner, you will ensure exceptional service standards, seamless...
services, bell, operator, room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, brand marketing initiatives developed by the revenue team, systems use and management, budgeting...
star property.
• Strong knowledge of luxury standards, LQA (Leading Quality Assurance) standards.
• Degree in Hospitality Management, Business Administration, or a related field.
• Fluent in English and Italian (additional languages are a plus...
Supervise and inspect various areas of the property, such as entrances, staircases, common areas, and staff zones, ensuring cleanliness and presentation standards are metOversee daily cleaning operations, task distribution, and shift coordination across...
BIC:
• Fluent in English and Italian,
• Customer service orientation and attention to detail,
• Excellent communication skills,
• 1+ years of customer service would be beneficial,
• Experience with orders and claims management would be beneficial...