About Occlutech
Occlutech is a leading specialist provider of minimally invasive cardiac devices, with a mission to improve the quality of life for people with heart conditions. The vision is to become a global leading specialist provider...
Corporate Regulatory Compliance Senior Specialist
Date: Feb 6, 2025
Department: Corporate Quality Operations
Job Type: Direct Employee
Team: Quality
Contract Type: Permanent
Location: Parma, IT
About us
Based in Parma, Italy, Chiesi is an...
issues, improving product quality and investigating customer compla
ints.Utilize the Correction and Preventive Action system to pursue continuous improvement of the Quality System and Omnia products. Prepare and maintain accurate audit working papers...
About OcclutechOcclutech is a leading specialist provider of minimally invasive cardiac devices, with a mission to improve the quality of life for people with heart conditions. The vision is to become a global leading specialist provider in cardiac...
issues, improving product quality and investigating customer compla
ints.Utilize the Correction and Preventive Action system to pursue continuous improvement of the Quality System and Omnia products. Prepare and maintain accurate audit working papers...
activities of Contract Research Organizations (CROs)/ other service providers.
• Oversight of all product complaints and medical enquiries for the specific product portfolio.
• Develop and maintain Global SOPs/ WIs concerning GPV Operations.
• Guarantee the...
of product/shipping/service disputes and escalate customer issues when appropriate.Process material return requests and execute the appropriate resolutions.Answer product related questions and/or transfer calls to the appropriate...
the tool refurbishment, including the management of spares and upgrade of the production platform;• Review and technical evaluation of external partners (Design Consultants / Specialist test consultants / prototype manufacturers);• Act as...
customers (f/m/d) and other English
• speaking countries
• Telephone support for all Spanish and Italian-speaking customers (f/m/d)
• Assistance for our customers (f/m/d) with order placement
• Presentation of our product range in special outbound campaigns...