business and economic principles. This role serves as the central point of expertise for service-related issues and solutions for Steelco products.Task & ResponsabilitiesLead and manage the 3rd Level Service Support Team, including cost center management...
national territory).
What you can expect from us:
1. Have the opportunity to join a fast-growing company, where you can be at the center of development, contributing significantly to making a difference inside and outside the company;
2. You will be able...
business and economic principles. This role serves as the central point of expertise for service-related issues and solutions for Steelco products.
Task & Responsabilities
• Lead and manage the 3rd Level Service Support Team , including cost center...
phone or on-site, solving product and application issues.
7. Organizing and preparing technical activities strategically to solve a wide variety of problems and applications.
8. Collaborating constantly with HQ regarding the escalation of technical...
related inquiries and complaints in a case-closed manner by phone' email' or chat. - Support customer in case of truck breakdowns (flat tire' engine failure etc.) by creating appropriate cases in the CRM system after identifying the customer' vehicle...
phone or on-site, solving product and application is-sues.
• Organizing and preparing technical activities strategically to solve a wide variety of problems and applica-tions.
• Collaborating constantly with HQ regarding the escalation of technical...
providing prompt and professional support across multiple communication channels (phone' email' chat' etc.). - Order Management: Handle all types of customer orders from placement to invoicing' ensuring accuracy and efficiency. Manage order rescheduling...