Alpinestars is the leading global performance motorsports apparel, protection and footwear manufacturer. For over 55 years the company has been providing the world’s best athletes and motorsports enthusiasts in the pursuit of performance excellence...
Job Title:
Team Leader Customer Service (TELCO industry)
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by...
Azure' and the private cloud of our service provider - Use of current technologies and tools for continuous improvement and automation of system operation - Set-up' operation' monitoring and maintenance of the systems for the realization of the offered...
where applicable.
• Implement and maintain automated testing frameworks and practices.
• Ensure comprehensive testing and debugging of applications to deliver reliable and bug-free software.
• Monitor application performance and implement optimisations...
ensuring compliance with business standards. Develop protocols and workflows to maintain master data quality and implement continuous improvement practices. - Oversee Shared Service Center Operations: Monitor and validate the quality of master data...
allocation' store/online design and layout' visual look' marketing/promotions.
• Provide perspective on market' store' and product opportunities that will further accelerate growth.
• Maintain awareness of market trends and monitor the competition.
• Develop...
are being met
• Monitoring and reporting on the health and risk of assigned accounts
• Maintaining a deep understanding of Beyond Pricing's suite of products
• Reviewing Beyond's algorithm performance in existing markets' making actionable...
per qualification guidelines - Quality Monitoring and Improvement Operations: Review live provider quality results and work with partners to improve performance - Provider Support and Retention: Collaborate with providers to improve leads results and at-risk...