and live chat to guide the user in choosing the most suitable product and make the buying experience more effective; - Post-sales customer support via phone, e-mail, and live chat to check the order status and any issues related to the order (contacting...
a Customer Service Specialist' you play a key role in the administrative processing and coordination of sales orders for the Italian market. You ensure smooth order execution' timely delivery of seeds and clear communication with customers and internal...
related to the order (contacting warehouse and couriers if necessary) or to the product;
• Management of B2C contacts in the various marketplace platforms, in compliance with Kpi;
• Processing product returns and replacements;
• Collection and management...
related to the order (contacting warehouse and couriers if necessary) or to the product;
• Management of B2C contacts in the various marketplace platforms, in compliance with Kpi;
• Processing product returns and replacements;
• Collection and management...
of POs for invoicing and successful administrative processing of sponsorship assignment emails. - Send out preliminary reminders for the marketing content/materials related to the purchased sponsorship products and services and keep track of the...
certification process.
• Handle any technical or procedural issues that may arise during exams.
Back-Office Exam Operations:
• Execute administrative tasks related to exam registrations' scheduling' and result processing.
• Maintain accurate and up-to-date...