Customer Service Specialist - German and English
Overview
We are looking for a Customer Service Specialist fluent in German and English, fully dedicated to management, support, and assistance to customers, from order processing to delivery...
We are looking for high self-motivated people eagers to join our European Supply Planning team in order to define mid-long term finished products plan for our factories combining commercial prevision (forecasting), production capacity and stock...
and responsibilities:
1. Constant interface with foreign subsidiaries in order to coordinate and support them on accounting/finance/compliance topics;
2. Analysis and implementation of the new accounting standards and interpretations under IFRS in the Group’s...
We are looking for high self-motivated people eagers to join our European Supply Planning team in order to define mid-long term finished products plan for our factories combining commercial prevision (forecasting), production capacity and stock...
Are you looking for a new job in an international team? e-Services, the IT Company of De’Longhi Group, is looking for a Middle SAP Analyst in order to strengthen its talent structure. e-Services is a Gold Partner SAP and manages more than 5,000...
our manufacturing environment;Lead projects in order to optimize the manufacturing process inside Italy Plant (also in logistics), focused on efficiency improvement to bring significant cost reduction and capacity increase.QUALIFICATIONS:Bachelor...
Working with the Scrum Team for the realisation of the Sprint Goal;
• Perform simulation, testing and debugging activities in order to guarantee the product functionalities required by the customer
• Install the software at the customer's sites...
business and economic principles. This role serves as the central point of expertise for service-related issues and solutions for Steelco products.Task & ResponsabilitiesLead and manage the 3rd Level Service Support Team, including cost center management...
Decision making. In order to provide a service that meets our standards, we believe that respecting deadlines and the quality of what we create are fundamental.
• Time and priority management . Know how to effectively manage your time and prioritize...
and, with a proven ability to provide timely and effective support.
Main Responsibilities:
SAP Production Planning (PP) & Execution Skills:
1. SAP PP module expertise: In-depth knowledge of Production Planning (including demand management, MRP, BOMs...
Working with the Scrum Team for the realisation of the Sprint Goal;Perform simulation, testing and debugging activities in order to guarantee the product functionalities required by the customerInstall the software at the customer's sites, guaranteeing...
skills required
Technical skills
• Degree in Management / Industrial Engineering or similar
• +5 years of previous experience in production contexts covering organizational / management roles aimed at optimizing industrial processes
• Good knowledge of...
management, budgeting, and personnel development.
• Provide technical support via phone, email, and ticketing system to service centers and international representatives.
• Analyze and identify trends in support requests and complaints to enhance service...
Implement Commercial plan in order to execute and delivery the sales Targets.
Develop individual quotas and assign territories for team members.
Provide detailed and accurate sales forecasts.
Lead and grow the distribution sales network and Product...
responsibilities will include:Collaborating with clients in order to analyze and resolve software issues, providing technical support and guidanceTroubleshooting production plant issuesDebugging, enhancing, and optimizing software based on client feedback...