Customer Service Manager you are responsible for the management of all operational aspects related to warranty, service/ repair/ TAR contracts, for the supply of products and/or services and for the profit and loss account for your function.
You will also...
a Sales Specialist EM, you are going to:
• Evaluate and segment customers in order, structure an efficient sales plan aligned to the group strategy
• Co-ordinate and manage all aspects of the EM customer relationship and engagement at all levels within...
with operations, ordermanagement, project execution and service teams to ensure the appropriate delivery of commitments to customer and improve the customer’s overall satisfaction.
• Who You Are:
A standout colleague , ambitious sales leader...
Drive R&D projects accordingly to budget, schedule and quality target
• Focus on product improvement and optimization for cost competitiveness and supply chain optimization
• Follow project management procedures (Stage-Gate approach through Alfa Laval...
Process customer returns Investigate credit and debit requests and queries to issue credit/debit as necessary Have regular reviews with your account base to discuss OTD' backlog and other general support issues Review' action and issue all relevant order...
difficult situations, employee relations and conflict.
7. Ask critical questions in order to evaluate situations and provide guidance.
8. Help identify and develop talent by ensuring clear development and succession plans are in place.
9. Effectively...
and negotiation techniques will be able to stay "on field" to spread our products in the reference markets
Role
Training Program
Technical Training on products
CRM Trining
Proposal Training
Quotation Training
OrderManagement Training
IT Training on our...
As a Project Engineer, you will work with internal and external stakeholders to develop new products, technologies and customer-specific solutions. You’ll also coordinate the daily local order fulfillment activities on assigned projects.
Additional...
and Document management systems; - Support business in building and maintaining datas in the CRM;
Requirements:
• SOQL skills and APEX strong knowledge;
• Strong understanding of CRM data model, knowledge of Salesforce and its configuration;
• University...
inquiries related to our products and services. - Assist customers with account management' order processing' and troubleshooting any issues they may encounter. - Effectively resolve customer complaints and concerns' ensuring swift and satisfactory outcomes...
ensure safe, efficient and sustainable operations for a wide variety of customers and applications worldwide.
Summary:
Develop and execute sourcing strategy for Cable category globally in order to optimize total cost and leadtime and leverage the volume...
Support the Customer Experience team in their success analysis by gathering insights on a customer's journey through the platform' in order to help solve issues and push user recurrency - Train on handling client experience and disputement management...
compensation, career development, etc. that aligns to and supports business strategy and attainment of objectives
• Effectively guide leaders through difficult situations, employee relations and conflict
• Ask critical questions in order to evaluate situation...
wealth management technology and services for financial institutions around the world' including private banks and wealth managers' investment managers' as well as retail and neo banks. Our research led approach and continual innovation is powered by the...
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