and focused on data.
The company is seeking a Live Operations Manager (Head of Customer Support) to build and lead a dedicated customer support team operating 24/7. This is an operational leadership role focused on establishing and managing a fast, effective...
protection solutions. KCA is more than willing to follow its customers anywhere in the world. From refineries in Dubai to oil platforms in the Pacific, whether in terms of product specifications or turnaround times, with its global support network KCA is...
team to optimize processes and contribute to the development of the internal knowledge base
• Monitor operational performance (KPIs, SLAs) and edit periodic reports on customer support trends, with proposals for operational improvements
• Define...
protection solutions. KCA is more than willing to follow its customers anywhere in the world. From refineries in Dubai to oil platforms in the Pacific, whether in terms of product specifications or turnaround times, with its global support network KCA is...
and operational excellence.
Location: Milan (Hybrid)
Contract Type: Freelance / B2B
Duration: 12 Months (with potential extension)
Languages Required: Italian & English
Your Responsibilities:
• Collaborate with customer stakeholders to design and optimize...
Job Purpose:
Provide key administrative and logistical support to Engineering, Client Services, and Operations teams. The role is essential for driving consistency and standard communication between the teams and with clients, other business units...
and effective use of our client’s technology, ensuring sites become fully operational.
• Identify training gaps and provide remedial education to uphold safety and protocol compliance.
• Deliver ongoing educational support tailored to each center, addressing...
and liability clauses.
Key Responsabilities
• Handle and coordinate insurance claims (e.g. cargo, general liability, property), liaising with brokers, insurers, loss adjusters, and internal departments.
• Review and support the negotiation of insurance...
closely with the Power Marketing and Development teams to deliver on commercial goals, including auction participation, route-to-market contracting, and understanding regulatory and operational frameworks for power dispatch and grid integration.
Key...
after November 2025 These requirements are related to local legislation hence there is no flexibility in the application. Let's talk about the role! As an Indirect Procurement Intern' you will support strategic sourcing initiatives across key...
sector (solar, wind, or storage) who is ready to take the next step and grow into an Operations & Maintenance (O&M) Manager role.
In this position, you will support and oversee the day-to-day operations of utility-scale solar PV plants across Italy...
global area' coordinating the needed actions with all relevant stakeholders - Provide weekly structured report on service requests and operational issues to his/her Heads of each Area' Service Delivery Heads and Service Managers - Document meeting minutes...
and stakeholder reports - Support technical product owners in retrieving business information or approvals needed during developments - Support in the execution and implementation of risk management strategies to mitigate operational' legal' and reputational risks...
IT investments' risk' application roadmaps' and security matters to support business growth and operational excellence. - Support Go-to-Market Processes: Partner with Sales and GTM teams to respond to security/compliance-related queries' participate...
continuous glucose monitoring (CGM) products' while also providing a variety of additional support types for our end users and business partners. We are seeking a highly motivated and experienced Customer Support Supervisor to lead' develop' and mentor CGM...