your actions will make our customers and merchants happy on a daily basis. ABOUT YOU Alma is the right fit for you if you are: - Native Italian : you also have a good level of English and French (C1) - Open and friendly : you know how to listen to your...
your actions will make our customers and merchants happy on a daily basis. ABOUT YOU Alma is the right fit for you if you are: - Native Italian : you also have a good level of English and French (C1) - Open and friendly : you know how to listen to your...
Proactively contact customers to check their satisfaction levels,
• Manage complaints and handle returns in accordance with company policies.
What you'll need
• Native-level proficiency in both spoken and written skills in Italian,
• Good level of English...
technical understanding of SAP for Order Processing
• Experience with CRM tools (e.g.' Salesforce' Zendesk) will be a plus
• Basic fluency/proficiency in English and proficient or native in Italian
• Good communication &, interpersonal skills
• Strong MS...