incoming calls
• Identify and access customers' needs to achieve satisfaction
• Build relations of trust through open and interactive communication
• Provide accurate' valid' and complete information by using the methods/tools
• Keep records of customer...
and understand the customers' need - Can take ownership of' and progress calls to resolution or to escalate call to resolution It will be a plus if you have: - Have working knowledge of IT Platform' equipment' and applications: Windows/MS Office/ internet...
Bachelor's degree (BSc/BA)
• 1 to 3 years of experience in customer support Skills:
• Proficient in English (minimum B2 level) and fluent in Italian
• Basic knowledge of MS Office
• Familiarity with SAP' Oracle' or any case management tool is a plus...
Microsoft Excel
• Strong written and verbal communication skills
• Easily able to communicate technical and analytical content in an understandable way
• Fluency in English Desirable
• 1+ years with ETL tool Talend Open Studio Abilities/Qualities
• Strong...
English (B2 level)
• Self-motivated' eager to learn and thrive in a collaborative environment.
• Capable of adapting quickly to changing priorities
• Experience with or able to quickly pick-up: Microsoft Office Suite' G-Suite' Google Sheets' PowerPoint...
to resolution It will be a plus if you have: - Working knowledge of IT Platform' equipment' and applications: Windows/MS Office/ internet configuration If you feel you don't check every box' we encourage you to apply anyway. We'll do our best to match...
Computer Engineering or a related field.
• Basic knowledge of IT systems' networking' and common operating systems (Windows preferred).
• Familiarity with Microsoft Office Suite.
• Experience with ticketing systems is a plus.
• Strong problem-solving skills...
external and internal auditors.
• Advanced level of Microsoft Excel skills including lookups' pivots' macros and modelling Desirable:
• Ability to work on multiple projects simultaneously' frequently under time pressure
• Cross-cultural sensitivity' self...
passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the...
passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the...
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